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[Carrier Home] SmartHome application on my Android loses connection with the thermostat.
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FRED OSBORNE
1 year ago In
Carrier Home
SmartHome application on my Android loses connection with the thermostat.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I understand that you're experiencing connection issues between the Carrier Home SmartHome application on your Android device and your thermostat. Let's figure this out together!
To start, could you please provide some additional details? For instance:
- How long has this issue been occurring?
- Have you made any recent changes to your network (like changing the Wi-Fi password or moving the router)?
- Are you experiencing the connection loss in certain areas of your home, or is it consistent regardless of location?
With this information, I can guide you through a series of steps to help resolve your connectivity issue.