Hi there! I understand that your surveys on the Swagbucks app are not crediting points after completion. Let's work together to get this sorted out.

To start, could you tell me a bit about what happens after you finish a survey? For example, do you see a "Congrats!" or completion screen, but the points just don't show up in your account? Also, how long ago did you complete the surveys that didn't credit? This information will help me guide you better.

Meanwhile, here are some general steps you can try:

1. Wait a Bit: Sometimes survey points take a few days to credit—up to 7 business days, as some surveys mention at the start.

2. Check Your Account Balance Carefully: Occasionally, points might be credited but not show immediately on the app dashboard. Try refreshing the app or logging out and back in.

3. Clear App Cache or Browser Data: Since you're on a Linux device using WebKit, clearing your browser cache and cookies for Swagbucks can help resolve display or syncing issues.

4. Ensure You Completed the Survey Fully: Some surveys require you to finish all questions to qualify for points.

5. Look Out for Qualification Messages: If you were disqualified or routed away from the final survey, points might not be awarded, even if you saw partial completion.

6. Check for Known Issues: Occasionally, Swagbucks experiences technical glitches affecting surveys crediting. These are usually resolved quickly, but it’s good to stay updated via their official social media or help pages.

If you've tried these or are still not seeing your points after waiting, I can help you submit a ticket to Swagbucks support for manual investigation.

Let me know what you've tried and any details you can share! That way I can provide the most effective next steps. Are you seeing any messages or errors after submitting surveys?

Finished 4 surveycompletely but no Congrats or completion screen. Activity page says disqualified but not even getting 1sb for disqualification.

Thanks for the details! If you finished surveys fully but were marked as disqualified without even getting the usual 1 SB credit, and there was no completion or "Congrats!" screen, it usually means the survey system did not consider you part of the target demographic despite completing the questions. This is common with Swagbucks surveys—they often pre-screen and disqualify participants even after answering most questions, sometimes due to inconsistent or mismatched responses or because the survey quota has been met.

Here’s what I suggest:

1. Review Your Profile Information: Sometimes discrepancies in your Swagbucks profile (age, location, gender, etc.) can cause frequent disqualifications. Make sure your profile is up-to-date and consistent with your survey answers.

2. Try Clearing Browser Cache and Cookies: Since you’re on Linux with WebKit, clear your browser cache and cookies for Swagbucks to avoid stored data causing session problems.

3. Try Different Surveys and Times: Some surveys are very specific and get filled quickly. Trying different surveys at different times might help.

4. Check for Survey Completion Confirmation: Since you didn’t get a completion screen, try to note if there are any error messages during surveys. This might also happen if the survey’s internal tracking fails.

5. Submit a Support Ticket: If you believe you completed surveys and were unfairly disqualified (without even 1 SB credit), you can raise a ticket with Swagbucks support including your survey details. They can sometimes manually credit you or investigate.2 6

Additionally, some community reports mention that this disqualification without credit sometimes happens due to technical glitches on the survey provider’s end, not Swagbucks itself.1

If you'd like, I can guide you on submitting a detailed support ticket or help check your Swagbucks account for any other issues. Does that sound good? Also, do you mostly take these surveys on a browser or the app?

I submitted tickets but no resolution. I got no error messages. Also cleared cache several times and un-installed and reinstalled app.

Thanks for sharing that you've already submitted tickets, cleared cache, and reinstalled the app with no resolution. Since the basic troubleshooting steps haven’t helped and Swagbucks support hasn’t resolved your issue yet, here are some more tailored next steps you can take on your Linux WebKit browser environment:

1. Try Accessing Surveys via a Different Browser
Since you’re using WebKit on Linux, sometimes certain browsers can have compatibility quirks with survey providers. Trying a different browser like Firefox or Chromium might help the surveys run smoothly and credit properly.

2. Check for Account Issues or Restrictions
Log in to your Swagbucks account on the website and review your account status and pending credits. Sometimes, restrictions or flags on an account can cause crediting problems.

3. Provide Detailed Information in Support Replies
If you haven’t already, when replying to Swagbucks support, provide:
- Exact survey names or IDs
- Date and time of completion
- Screenshots of the disqualification message and activity page showing no credit
Detailed info can help their team investigate more thoroughly.

4. Wait for Official Updates
Occasionally, survey crediting problems arise due to issues on Swagbucks' or the survey provider’s backend that only they can resolve. Monitor Swagbucks’ official channels for any updates on site issues.

5. Escalate Your Ticket
If 10 business days pass without resolution, Swagbucks has an escalation process where you can reply with your original ticket number to have the matter reviewed by higher-level support.1 9

In your case, since you don’t get completion screens and get disqualified without any SB credit, it might be a matter specific to the survey provider’s tracking or your account matching criteria. Trying a different browser might help isolate if it's a browser compatibility issue.

Would you like guidance on how to switch browsers or any help drafting a detailed support ticket? Let me know how you want to proceed! Are you satisfied with this plan?

I use Chrome on my tablet.

Thanks for letting me know you use Chrome on your tablet! Here’s some useful info regarding using the Swagbucks app and surveys on tablets via Chrome:

- The Swagbucks app is optimized for mobile devices, including Android tablets, and using the dedicated app generally ensures better tracking and proper credit for your survey completions. Logging in through the app (instead of browser) often improves reliability of earnings1.

- If your tablet is Android-based, you can download the official Swagbucks app from the Google Play Store. This is recommended over using the Chrome browser for surveys, as the app handles survey credits more consistently and provides push notifications etc.3.

- If you prefer using Chrome on your tablet, make sure your browser is updated to the latest version and try switching the browser to “desktop mode” to see if that improves the survey experience. However, this method is less reliable than the app.

- For tablets like iPads, the Swagbucks app is available in the Apple App Store and provides native support for surveys and other earning options5.

To sum up, I highly recommend installing and using the Swagbucks app on your tablet instead of via Chrome for smoother surveys and proper SB crediting. If you would like, I can guide you through installing and setting up the app on your tablet. Does that sound good? Are you satisfied with this solution so far?

I downloaded from the Google play store

Great that you downloaded the Swagbucks app from the Google Play Store! Since you’re still having issues with surveys not crediting even after using the official app, here are some helpful tips specific to the app on Android tablets:

1. Make sure the app is fully updated — Sometimes an older version can cause problems with survey tracking or credits. Head to the Play Store and confirm it says “Open” (meaning latest) rather than “Update.”

2. Check that you are logged in properly and your account profile is complete and accurate. Survey disqualifications often relate to profile mismatches.

3. Check app permissions — Make sure Swagbucks app has permissions for storage, internet access, and any others it requests. Insufficient permissions might interfere with proper crediting.

4. Try toggling off any VPN or ad blockers on your tablet, as those can sometimes interfere with survey tracking.

5. Clear app cache and data one more time via Android settings: Settings > Apps > Swagbucks > Storage > Clear cache/ Clear data.
<br6. If the app still does not credit surveys after you finish them, consider reinstalling again and trying surveys during off-peak hours, as sometimes survey providers limit quotas causing disqualifications that appear as no credit.
<br7. Keep an eye on Swagbucks Help Center or community boards for any known ongoing app issues.
<brIf after trying these you’re still not receiving credits, you can reply to support tickets with details about using the Play Store app on your tablet and the exact surveys you completed.
<brWould you like me to help guide you through any of these steps on your tablet? Are you satisfied with the suggestions so far?

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