[Slots Era] When I go to play and press spin coupons keep popping up. I can't play

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Charie J Whitfield
1 year ago In Slots Era
When I go to play and press spin coupons keep popping up. I can't play

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! I understand that you’re experiencing issues with coupons popping up when you try to spin in Slots Era. Let’s take a closer look and see if we can resolve this for you.

Could you please tell me:
1. Are you able to play other games without issues, or is this specific to Slots Era?
2. Have you tried restarting the app or your device?
3. Do you see any error messages, or is it just the coupon pop-ups that are preventing you from playing?

Once I have some more details, I can guide you through some troubleshooting steps!

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Charie J Whitfield
1 year ago

All my other apps work fine.I uninstalled it restarted it. Same problem. And its the coupons pop ups that is preventing me from playing

user
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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Thanks for the additional details! Since you've already uninstalled and restarted the app but are still facing the issue with coupon pop-ups preventing you from playing, let's explore a few more options.

1. Force Stop the App: Sometimes just closing the app isn’t enough. Try force-stopping it. You can do this by going to Settings > Apps > Slots Era > Force Stop. Then, reopen the app and see if the pop-ups persist.

2. Clear Cache: Clearing the app cache might help reduce glitches related to pop-ups. You can do this via Settings > Apps > Slots Era > Storage > Clear Cache.

3. Check for Updates: Ensure that both the Slots Era app and your device's software are up to date. Go to the Google Play Store, search for Slots Era, and tap on Update if it’s available. Also, check your device settings to see if there’s a system update.

4. Network Connection: Sometimes, network issues can also cause unexpected pop-ups. Try switching between Wi-Fi and mobile data to see if that helps.

5. Contact Support: If the pop-ups still interfere, it might be a good idea to reach out to Slots Era support. You can email them at [email protected] with a description of your problem for more specialized assistance.

You can find more troubleshooting steps on their help center here if you need.

Please let me know how it goes, or if you need further assistance! Are you satisfied with the solution I provided?

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