Hey there! I see you're getting a 404 error when trying to access the crime map on the NewsBreak app. That means the page is currently unavailable or has been removed. Can you tell me if this happens only on the app or also when you try accessing the crime map via a browser? Also, have you recently updated the app or your device’s OS?
Meanwhile, this seems to be a known issue reported by other users where the crime map page shows a custom "page gone away" message with a 404 error, suggesting the map might have been temporarily taken down or moved1.
Here’s what we can try:
1. Check for app updates: Go to the Microsoft Store and see if there’s a NewsBreak app update. Sometimes, missing pages are fixed in newer app versions.
2. Clear cache and data: - Close the NewsBreak app completely. - Go to Settings > Apps > NewsBreak > Storage, then clear cache (and data if necessary). - Restart the app and try the crime map again.
3. Try a web browser: Open a browser on your Windows PC and visit NewsBreak’s crime map directly, if you have the URL, or navigate via the main site to the safety or crime map section. This confirms if the issue is app-specific.
4. Wait or check official announcements: Since others have reported this issue on NewsBreak’s official Facebook pages fairly recently, it may be a temporary server or service change. You might keep an eye on their social media or help center for updates.
If after doing these steps it's still not working, please let me know so I can assist you further with possible workarounds or escalate the issue for you.
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Frank Taylor
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Hey there! I see you're getting a 404 error when trying to access the crime map on the NewsBreak app. That means the page is currently unavailable or has been removed. Can you tell me if this happens only on the app or also when you try accessing the crime map via a browser? Also, have you recently updated the app or your device’s OS?
Meanwhile, this seems to be a known issue reported by other users where the crime map page shows a custom "page gone away" message with a 404 error, suggesting the map might have been temporarily taken down or moved1.
Here’s what we can try:
1. Check for app updates: Go to the Microsoft Store and see if there’s a NewsBreak app update. Sometimes, missing pages are fixed in newer app versions.
2. Clear cache and data:
- Close the NewsBreak app completely.
- Go to Settings > Apps > NewsBreak > Storage, then clear cache (and data if necessary).
- Restart the app and try the crime map again.
3. Try a web browser: Open a browser on your Windows PC and visit NewsBreak’s crime map directly, if you have the URL, or navigate via the main site to the safety or crime map section. This confirms if the issue is app-specific.
4. Wait or check official announcements: Since others have reported this issue on NewsBreak’s official Facebook pages fairly recently, it may be a temporary server or service change. You might keep an eye on their social media or help center for updates.
If after doing these steps it's still not working, please let me know so I can assist you further with possible workarounds or escalate the issue for you.
Are you satisfied with this initial guidance?