Hi! I see your NewsBreak app is showing text but videos aren’t playing. Let’s work through this together to get those videos up and running.
First, just to understand better: - Are you using the NewsBreak app or viewing NewsBreak through a browser on your Windows 10 machine with WebKit? - Is this a recent issue, or has it been going on for a while? - Do other video apps or sites play videos fine on your device?
Once I know a bit more, here are some initial steps that usually help with this kind of problem:
1. Restart your device — This refreshes app processes which can resolve minor glitches. 2. Check internet connection — Switch between Wi-Fi and a wired connection or try another network to rule out connectivity issues. 3. Clear Cache and Data for the NewsBreak app if you are using an app version, or clear your browser cache if you are on a browser. 4. Check for App or Browser Updates — Sometimes outdated versions cause playback problems. Make sure both your NewsBreak app (if applicable) and your browser are up to date. 5. Verify Permissions — Videos might not play if the app or browser is blocked from auto-playing media or doesn’t have media permissions. Check settings to ensure permissions are enabled. 6. Try logging out and back in — Especially if this seems tied to an account issue.
Since you are on Windows 10 with a WebKit browser, clearing your browser cache and checking browser settings around media playback would be particularly relevant.
If you've already tried anything from this list, just let me know which, and we can dig deeper!
Would you like me to guide you through clearing your browser cache or checking specific permissions next?
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi! I see your NewsBreak app is showing text but videos aren’t playing. Let’s work through this together to get those videos up and running.
First, just to understand better:
- Are you using the NewsBreak app or viewing NewsBreak through a browser on your Windows 10 machine with WebKit?
- Is this a recent issue, or has it been going on for a while?
- Do other video apps or sites play videos fine on your device?
Once I know a bit more, here are some initial steps that usually help with this kind of problem:
1. Restart your device — This refreshes app processes which can resolve minor glitches.
2. Check internet connection — Switch between Wi-Fi and a wired connection or try another network to rule out connectivity issues.
3. Clear Cache and Data for the NewsBreak app if you are using an app version, or clear your browser cache if you are on a browser.
4. Check for App or Browser Updates — Sometimes outdated versions cause playback problems. Make sure both your NewsBreak app (if applicable) and your browser are up to date.
5. Verify Permissions — Videos might not play if the app or browser is blocked from auto-playing media or doesn’t have media permissions. Check settings to ensure permissions are enabled.
6. Try logging out and back in — Especially if this seems tied to an account issue.
Since you are on Windows 10 with a WebKit browser, clearing your browser cache and checking browser settings around media playback would be particularly relevant.
If you've already tried anything from this list, just let me know which, and we can dig deeper!
Would you like me to guide you through clearing your browser cache or checking specific permissions next?
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