Hi there! I see you mentioned that the NewsBreak app page "has gone away." Just to get a clearer picture so I can assist you better—could you tell me if you’re using the NewsBreak app directly on your Mac, or are you accessing it through a web browser? Also, is the issue happening with a specific article or page, or does it occur generally when you try to load content?
Usually, when a page disappears or won’t load, it can be due to a few common reasons like network connectivity, app cache issues, or sometimes outdated app versions.
Here’s a simple checklist to begin with on your Macintosh with OS X 10.15.7:
1. Check Your Internet Connection: Make sure your Mac is connected to a stable Wi-Fi or wired network. You might want to try opening another website to confirm your connection is working well.
2. Restart the App or Browser: - If you’re using the NewsBreak app, fully quit the app (press Cmd + Q) and reopen it. - If you’re on a browser, close the browser completely, then relaunch and try again.
3. Clear Cache and Cookies (if using browser): - For Safari on macOS Catalina (10.15), go to Safari > Preferences > Privacy > Manage Website Data, then remove data related to NewsBreak or clear all website data if you prefer.
4. Update the App or Browser: - If using the NewsBreak app, check if there’s an update available via the App Store. - If on a browser, make sure it’s updated to the latest version.
5. Try a Different Browser: - If the issue is on a browser, try another one like Google Chrome or Firefox to see if the problem persists.
If you have already tried these or if the problem continues, let me know so I can guide you through some advanced steps or troubleshoot specific settings related to the NewsBreak app or website.
Are you comfortable trying these out? Let me know where you stand with these steps!
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Frank Taylor
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Hi there! I see you mentioned that the NewsBreak app page "has gone away." Just to get a clearer picture so I can assist you better—could you tell me if you’re using the NewsBreak app directly on your Mac, or are you accessing it through a web browser? Also, is the issue happening with a specific article or page, or does it occur generally when you try to load content?
Usually, when a page disappears or won’t load, it can be due to a few common reasons like network connectivity, app cache issues, or sometimes outdated app versions.
Here’s a simple checklist to begin with on your Macintosh with OS X 10.15.7:
1. Check Your Internet Connection: Make sure your Mac is connected to a stable Wi-Fi or wired network. You might want to try opening another website to confirm your connection is working well.
2. Restart the App or Browser:
- If you’re using the NewsBreak app, fully quit the app (press Cmd + Q) and reopen it.
- If you’re on a browser, close the browser completely, then relaunch and try again.
3. Clear Cache and Cookies (if using browser):
- For Safari on macOS Catalina (10.15), go to Safari > Preferences > Privacy > Manage Website Data, then remove data related to NewsBreak or clear all website data if you prefer.
4. Update the App or Browser:
- If using the NewsBreak app, check if there’s an update available via the App Store.
- If on a browser, make sure it’s updated to the latest version.
5. Try a Different Browser:
- If the issue is on a browser, try another one like Google Chrome or Firefox to see if the problem persists.
If you have already tried these or if the problem continues, let me know so I can guide you through some advanced steps or troubleshoot specific settings related to the NewsBreak app or website.
Are you comfortable trying these out? Let me know where you stand with these steps!