[LA Fitness] LA Fitness app will not work on Samsung Galaxy Z Fold 6; app loads with the photo of the app, but no

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D Bryson
1 month ago In LA Fitness
LA Fitness app will not work on Samsung Galaxy Z Fold 6; app loads with the photo of the app, but no

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 month ago

Hi there! I understand you're having trouble with the LA Fitness app loading but not progressing past the initial photo screen on your Samsung Galaxy Z Fold 6. That's definitely something we can work through together.

To get a better idea, could you tell me:

1. Did the app work on this device before, or is this your first time trying it on the Galaxy Z Fold 6?
2. Have you tried any specific steps already, like restarting the phone, reinstalling the app, or clearing the app cache?
3. Is your phone’s software and the LA Fitness app updated to the latest versions?

Meanwhile, here’s a step-by-step approach that usually helps with app loading issues on the Galaxy Z Fold series:

1. Restart your phone: Sometimes a simple reboot can clear temporary glitches.
2. Clear App Cache and Data:
- Go to Settings > Apps > LA Fitness.
- Tap Storage and then Clear Cache and Clear Data (this will reset the app but your account info should stay safe).
3. Check for App Updates: Open the Google Play Store, search for LA Fitness, and update if available.
4. Reinstall the App: Uninstall the app fully, then reinstall it fresh from the Play Store.
5. Enable App Permissions: Make sure the app has all necessary permissions enabled under Settings > Apps > LA Fitness > Permissions.
6. Use Compatibility Mode: Since the Galaxy Z Fold 6 has a unique dual-screen and foldable layout, try to run the app in single-screen mode if possible by adjusting the multi-window or foldable settings.

If none of these help, it might be an issue specific to the app’s compatibility with the Galaxy Z Fold 6 that the developers need to address. I can assist you with sending detailed feedback to our app team if needed.

Do any of these sound doable for you right now? Let me know what you’ve tried, and we’ll go from there!

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