[Quick Hit Slots] Unable to update on my kindle

D
Dawn
4 months ago In Quick Hit Slots
Unable to update on my kindle

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Hi there! I understand you're having trouble updating the Quick Hit Slots app on your Kindle device running Android 5.1.1. I’d like to help you get this sorted out.

To start, can you tell me a bit more?
- Are you trying to update the app via the Amazon Appstore or another source?
- Do you receive any error messages when attempting the update?
- Have you checked if your device has enough storage space available for the update?

Meanwhile, here are some initial steps we can try for updating the app on your Kindle:

1. Check Internet Connection: Make sure your Kindle is connected to a stable Wi-Fi network, as updates require internet access.

2. Verify Storage Space: Head to your Kindle’s settings, then Storage, to confirm there’s enough free space for the update.

3. Update via Amazon Appstore:
- Open the Amazon Appstore on your Kindle.
- Tap on the menu and choose “Updates.”
- Look for Quick Hit Slots in the list and tap “Update” if available.

4. Clear Appstore Cache:
- Go to Settings > Apps > Amazon Appstore.
- Tap “Clear Cache” and then try updating again.

5. Restart Your Kindle: Sometimes a simple reboot helps refresh system processes.

If you’ve tried those and it’s still not updating, there could be compatibility issues with Android 5.1.1 since it's an older version. The app might need a newer OS version to update properly.

Do you want me to walk you through any of these steps in detail? Or if you can share what you've already tried, we can jump to the next best fix.

D
Dawn
4 months ago

App is asking to update but doesn't give update button only open. Button in appstore. Doesn't give update button in amazon

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Thanks for the extra details! It sounds like the Quick Hit Slots app is prompting you to update, but when you go to the Amazon Appstore, the usual "Update" button isn't showing—only the "Open" button appears. That's a key clue.

First, this typically happens when the Appstore believes your app is already the latest version compatible with your device or account, so it only shows "Open." However, since the app itself wants an update, it could be due to a few possible reasons tied to the Kindle's setup or appstore visibility:

Here’s what I recommend to try next:

1. Check for Pending System Updates:
Since your Kindle runs Android 5.1.1 (an older OS version), sometimes app updates require newer system versions. Go to Settings > Device Options > System Updates and make sure your Kindle OS and Amazon Appstore are fully updated.

2. Logout and Log back into Amazon Appstore:
Log out of your Amazon account within the Appstore, then sign back in. Sometimes, this refreshes your app list and update availability.

3. Clear Amazon Appstore Data:
- Go to Settings > Apps > Amazon Appstore
- Tap Clear Data (this resets the app store cache and settings)
- Reopen the Appstore and check again for updates under the “Updates” menu.

4. Check App Compatibility:
The Quick Hit Slots update may not yet support Android 5.1.1 fully. The Appstore will not show an Update button if the new version isn't compatible with your device's OS. If this is the case, the app will prompt you inside, but the store won’t offer an update.

5. Try Uninstalling and Reinstalling:
If possible, uninstall Quick Hit Slots and reinstall it fresh from the Amazon Appstore. Keep in mind that uninstalling may log you out or reset some data, so be sure you’re okay with that.

If after these steps the Update button still doesn't show but the app insists on updating, it’s likely due to OS version compatibility issues with the latest app version.

You can find some similar issues mentioned in user forums and suggestions to clear cache or reinstall the app here:
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Would you like me to guide you through clearing the Amazon Appstore data or uninstalling and reinstalling the app? Also, do let me know if your Kindle has any system updates pending.

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