Hi there! I understand you're having trouble logging into your PSE&G account. Let's work together to get this sorted out.

First, can you tell me if you're seeing any specific error messages when you try to log in? Also, have you recently changed your password or made any changes to your account that might affect your ability to log in?

This information will help me guide you to a solution.

Account number not recognized error

Thank you for that information! It sounds like the issue might be related to how your account number is recognized in the system. Here are a few steps we can take to resolve this:

1. Double-check Your Account Number: Ensure that you're entering your account number correctly. It should be a 10-digit number that you can find on your bill. If you don’t have a bill at hand, you could check it online in your previous account emails if you received them.

2. Clear Cache and Cookies: Sometimes, clearing the cache and cookies on your iPad can help. To do this:
- Open the Settings app.
- Scroll down and tap on Safari.
- Tap on Clear History and Website Data.
- Confirm the action.

3. Update Your iPad: Make sure your iPad is running on the latest version of iOS, as this can affect the functionality of websites:
- Go to Settings > General > Software Update and check if there’s an update available.

4. Try Another Browser: If you're using Safari, try switching to another browser like Chrome or Firefox to see if the issue persists.

5. Customer Support: If none of these steps help, I recommend contacting PSE&G customer service directly at 1-855-249-PSEG (7734) for assistance. They may be able to verify your account details and help you log in. You can find the contact information on their website here.

Please let me know how it goes or if there's anything else I can help with! Are you satisfied with the solution I provided?