Hello! I see you're trying to cancel your father's ID card through the PAK IDENTITY app, but you are encountering error code 107. Let me help you with that.

To start, can you please tell me exactly when you see this error? Is it right after you initiate the cancellation request, or at some other step? Also, have you tried canceling the ID card before or is this the first time? Any additional details will help me narrow down the issue.

In general, error code 107 on the Pak ID app often indicates that the system thinks the card already exists or there is a conflict with the token used for processing the request. Here is a step-by-step approach to resolve this:

1. Refresh and Re-login: Log out of the Pak ID app completely, close it, then reopen and log in again. This can refresh your current session and token.

2. Clear App Cache: On your Android 10 device, go to Settings > Apps > Pak ID > Storage > Clear Cache. Then restart the app.

3. Check for App Updates: Make sure you have the latest version of the Pak ID app installed from the Google Play Store.

4. Retry Cancellation: Try the cancellation process again after the above steps.

5. Avoid Multiple Requests: Ensure you are not submitting multiple cancellation requests for the same card simultaneously.

If these steps don’t help, it is possible that your request is stuck due to some backend issue or the card status is not being updated properly on NADRA's side.

In such a case, you may need to reach out to NADRA support directly with your token and error code 107. You can email their mobile support at [email protected] for more detailed assistance.

If you want, I can guide you through any of the above steps or help draft an email to NADRA support. Let me know how you would like to proceed!

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