[Pick 'n Save] Can't access website

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Rose Kraker
3 months ago In Pick 'n Save
can't access website

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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3 months ago

Hi there! I understand you're having trouble accessing a website through the Pick 'n Save app. Just to clarify, are you unable to open the website within the app itself, or is this an issue accessing the Pick 'n Save website on your browser? Also, are you encountering any specific error messages or behaviors, like the page just not loading, showing a timeout, or something else?

Once I have a bit more detail, I can guide you through some steps to get this sorted. In the meantime, here are some general steps you can try for access issues with our app or website on your Windows device:

1. Check Your Internet Connection
Make sure your internet is working correctly by trying to open other websites or apps.

2. Restart the App or Browser
Close the Pick 'n Save app or your browser entirely and then reopen it. This can clear temporary glitches.

3. Clear Cache and Cookies
Since you’re on Windows using a WebKit-based browser, clearing browser cache and cookies can help fix loading issues.

4. Update the App or Browser
Make sure the Pick 'n Save app or your browser is up to date to avoid compatibility issues.

5. Disable Browser Extensions
Sometimes extensions or add-ons can block websites. Try disabling them temporarily if applicable.

6. Check for Service Outages
Sometimes the Pick 'n Save servers or app services may be down. You can check for real-time outages (like on Downdetector) if the problem is widespread.

If you let me know what you’ve tried already or what behavior you see, I can help with more tailored steps. How does this sound?

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