Hi! I understand you're getting an "access denied" error when trying to use the McHire app. I want to help you get back in quickly. To start, could you share a bit more about what exactly happens? For example:

- Are you entering your IED number and password but still getting denied?
- Did this happen suddenly after you had access before?
- Are you using Wi-Fi or mobile data?
- Have you tried logging in on another device or browser?

This info will guide me in giving the best solution for your Windows device. Meanwhile, I can share some common troubleshooting steps we can try:

1. Check Credentials: Double-check that your IED number and password are entered correctly. Make sure Caps Lock is off and no extra spaces.
2. Switch Network: Sometimes Wi-Fi networks cause issues. Try disconnecting from Wi-Fi and use mobile data, or vice versa.
3. Clear Cache and Cookies: Since you’re on Windows browsing with WebKit, clearing your browser cache and cookies can remove stale data causing login problems.
4. Restart App or Browser: Fully close and reopen the McHire app or your browser and try logging in again.
5. Verify URL: Make sure you’re logging in from the official McHire site or app as sometimes wrong links cause access problems.

If those don’t work, let me know what you’ve tried so far, and I can guide you with more tailored advanced steps. Does this make sense to you so far? Would you like me to walk you through clearing cache or any of the steps?

Ive tried all that

Thanks for letting me know you've already tried the basic troubleshooting steps with no success. Since standard fixes like checking credentials, switching networks, and clearing cache didn't help and you’re still seeing an access denial with McHire, here are some additional things to consider:

1. Account Status: Sometimes, access restrictions happen because of account issues such as suspension or completion of the hiring process. Have you recently received any emails or messages from McHire or McDonald’s HR about your account status?

2. System or App Bugs: There have been reports from users that McHire might experience temporary bugs or glitches. In such cases, trying again later often helps because the service may be undergoing updates or temporary outages1.

3. Contact Support: Since you are using Windows with WebKit browser and the issue persists, I recommend contacting McHire's official support directly. They can check if your account has any restrictions or if there is a wider service issue. You can email their technical support at [email protected] for specialized help.

4. Try Alternative Access: If possible, try accessing McHire from a different device or network again—sometimes certain IP addresses or devices get blocked unintentionally.

If you want, I can help draft an email to their support explaining your issue along with your device and browser details. Let me know how you’d like to proceed! Are there any other symptoms or error messages you're seeing right now?

No emails about account status

Thanks for confirming. Since you haven't received any emails about your account status, it’s possible that McHire’s emails might be getting filtered out or delayed. Here are a few things to check and try regarding the missing emails:

1. Check Junk/Spam Folder: Sometimes important emails get redirected to your email’s junk or spam folder. Take a look there to see if any McHire or McDonald’s messages are hiding.

2. Email Address Accuracy: When you applied or created your account, did you ensure your email address was entered correctly? Even a small typo can cause you not to receive emails.

3. Whitelist McHire Email: Add McHire’s email addresses or domains to your email whitelist or safe sender list. This helps ensure messages aren’t blocked or filtered out.

4. Email Filters: Check if you have any active email rules or filters that might be automatically moving or deleting incoming McHire emails.

5. Try Resending Verification: If the issue happens during login or account verification, some apps have an option to resend the verification email — you can try that if available.

6. Contact McHire Support: If you still don’t receive any emails, contacting McHire support might help. They can verify that your email is correct in their system and resend needed messages. You might also reply with “HELP” to 38000 for assistance as per their SMS service terms5.

If you'd like, I can guide you through checking your email settings or drafting a message to McHire support. Does that sound good to you?

there is nothing in my spam folder from mchire I use to get emails all the time from our person that use to handle all of our stuff now i dont get anything could this be on my gms end because i got a new number

Thanks for sharing that detail about your new phone number. That change could indeed impact your communications from McHire, especially if their system uses your phone number to link your account or for SMS verification.

Here are some steps you can take to address this:

1. Update Your Phone Number in McHire:
If you have access to your McHire account, check your profile or settings area to update your phone number. Having the correct number ensures you receive important notifications and verifications.

2. Verify Email and SMS Linking:
Sometimes McHire systems tie your account messaging to your phone number. If you recently changed your number but didn’t update it in their system, messages might not come through properly.

3. Try SMS Help Option:
You can text the word "HELP" to 38000 to get assistance from McHire’s SMS support. They might be able to help you update your contact info or troubleshoot why you’re not receiving emails or messages5.

4. Contact McHire Support Directly:
Since you’re not getting emails but used to before, reaching out to McHire support via their official email ([email protected]) explaining your issue along with your new phone number might help resolve the issue quicker.

5. Check Account Access with New Number:
If you’re forced to verify login via SMS or phone, having the updated number is essential. Without that, you might face blocked access or missing verification codes.

If you want, I can help you draft a message to McHire support to explain your issue and include your updated details. Would that be helpful?

Also, is there anything else unusual you’ve noticed about your McHire access recently?