[McHire] I am using my correct IED number and password but it says i dont have access and i do

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Tammatha Jones
6 months ago In McHire
I am using my correct IED number and password but it says i dont have access and i do

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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6 months ago

Hi there! I understand you're using your correct IED number and password for McHire but still getting an "access denied" message saying you don't have access. Let's work through this together.

To start, could you please confirm:
1. Are you entering the credentials on the McHire official website or app?
2. Have you recently changed your password or IED number?
3. Are you receiving any specific error message besides "you don't have access"?

Meanwhile, here are some initial steps you can try:

1. Double-check Credentials and Caps Lock: Verify your IED number and password carefully, make sure Caps Lock is off, and that you don’t have extra spaces.

2. Reset Your Password: If you can’t access your account, try resetting your password via the "Forgot Password" link on McHire’s login page.

3. Clear Browser Cache and Cookies: Sometimes stored data can cause issues. Clear your browser’s cache and cookies, then try to log in again.

4. Try a Different Browser or Device: To isolate if the issue is with your current browser settings or device.

If the problem persists after these steps, it could be related to account permission settings or a system issue on McHire's end. There have also been known security updates due to past vulnerabilities, so the system might have required resets or new access controls that affect your login.

Please try these steps and let me know what happens, or if you see any specific error codes. That way, I can assist you further with targeted solutions.

Are you comfortable proceeding with these?

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