[Tracki GPS] Tracki hasn't updated in over 24 hours..

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Robert
1 year ago In Tracki GPS
Tracki hasn't updated in over 24 hours..

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Grace Wilson

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1 year ago

If your Tracki GPS device hasn’t updated in over 24 hours, you can follow these troubleshooting steps to resolve the issue:

1. Check Power Supply:
- Ensure that your Tracki device is charged and properly plugged in. A low battery can prevent it from connecting to the GPS network - learn more.

2. Inspect Signal Obstructions:
- Ensure that your device is not being blocked by any objects that could obstruct the GPS signal. For optimal performance, reposition the device to an area with a clear view of the sky - learn more.

3. Restart the Device:
- Power off your Tracki device and turn it back on. This can refresh its connection to the GPS network.

4. Check Device Settings:
- Ensure that location services on your phone or device are enabled and that the Tracki app is allowed to access your location.

5. Update the App:
- Make sure you are using the latest version of the Tracki app. If there is an update available, download it from the Play Store.

6. Contact Support:
- If the problem persists after performing these steps, reaching out to Tracki support may be necessary. They can provide further assistance and troubleshoot potential issues specific to your device - learn more.

By systematically checking these aspects, you should be able to identify the issue causing the lack of updates from your Tracki GPS.

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