[CVS Pharmacy] My cvs app doesn’t have my prescriptions listed.

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Mary Sietins
1 year ago In CVS Pharmacy
My cvs app doesn’t have my prescriptions listed.

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Charlotte Green

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1 year ago

Hi there! I understand that your CVS app isn't displaying your prescriptions, and I'm here to help you with that.

First, let’s check a couple of possible reasons for this. Could you let me know if:

1. You are signed in to the correct CVS account where your prescriptions are listed?
2. You have added Prescription Management to your CVS account? This step is essential to see your prescriptions listed in the app.

If you haven't added Prescription Management yet, you can do that by following these steps:

1. Open the CVS app on your iPhone.
2. Tap on the account profile icon (usually in the bottom right corner).
3. Look for the "Prescription Management" section. If it’s not added, you should see an option to add it.

Additionally, ensure your contact information in your profile is accurate, as this can sometimes affect prescription visibility.

If you have checked these steps and the issue persists, we can explore additional options or contact CVS support for further assistance. Would you like to try these steps, or do you need help with something else?

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