Hi there! I'm Grace from Wearfit Pro support. I understand you're having trouble with the Wearfit Pro Android app not saving or showing your weekly and monthly results. Let's get this sorted out together.

To start, could you tell me:
- Are daily results showing up correctly in the app?
- When did you first notice the weekly/monthly summary missing?
- Have you recently updated the app or your Android OS?
- Is your device properly syncing with the app (Bluetooth connected and stable)?

Meanwhile, here are some steps you can try:

1. Force Sync and Refresh Data
Open the Wearfit Pro app and manually sync your device to make sure data is up to date. Sometimes the weekly/monthly summaries don’t update until a full sync completes.

2. Check App Permissions
Confirm the app has permission to access your activity and storage data in your phone’s Settings > Apps > Wearfit Pro > Permissions. Lack of permission could block data saving.

3. Clear Cache
In your phone Settings > Apps > Wearfit Pro, try clearing the cache (not data). This can resolve display glitches without deleting your data.

4. Verify Device Clock and Date
Ensure your phone’s date and time are set correctly. Inaccurate timestamps can prevent proper weekly/monthly grouping.

5. Reinstall the App
If the above don’t help, try uninstalling and reinstalling the Wearfit Pro app to refresh its data storage and sync process.

6. Account Login Check
Make sure you are logged into the same Wearfit Pro account on the app and your device. Discrepancy may affect data syncing across views.

If you’ve already tried any of these, please let me know so we can explore advanced troubleshooting steps.

Are you able to check and try these? I’m here to assist further as needed!

tried them and no difference ...still not showing weekly ect

Thanks for letting me know you've already tried the initial fixes. Since the weekly and monthly data aren’t showing despite syncing and app checks, let’s try a deeper approach.

One method that seems effective from similar cases involves backing up your current data and performing a reset on your wearable device itself (not just the app). This can clear out any corrupted data or sync issues that prevent the summaries from appearing correctly. After reset, reconnect and sync with the Wearfit Pro app again.

Here’s how to proceed:

1. Backup your data: If there’s an export or backup option in the app, use that to save your activity history to avoid loss.

2. Reset your wearable device:
- On most devices, you can find the factory reset option in the settings menu on the watch/band itself.
- Confirm the reset, and your device will restart with default settings.

3. Reconnect the device: Open Wearfit Pro, remove your device from Bluetooth paired devices list on your phone, then re-pair your device to the app fresh.

4. Sync freshly: Allow a full sync to complete, then check if the weekly/monthly results become visible.

This approach resolved similar issues seen with other fitness bands and apps where weekly data was missing1.

If you want, I can walk you through the reset steps specific to your device model. Just let me know which wearable you’re using!

Does this sound like a plan?