Hi! Thanks for reaching out about the WSJ app voice reading and scrolling issue. Just to make sure I understand correctly: when you have the voice reading an article aloud, are you saying you’re unable to scroll the article manually on your Windows device at the same time? Or does the scrolling just not sync with the voice reading?

Knowing this will help me guide you better. Meanwhile, here are a few steps to try that might resolve the scrolling issue while the voice feature is active:

1. Check for app updates: Make sure your WSJ app is updated to the latest version, as voice reading features and scrolling bugs are often fixed in updates.

2. Restart the app: Sometimes, closing and reopening the WSJ app resolves temporary glitches with interactive features like voice and scrolling.

3. Scroll with keyboard: While voice is reading, try using arrow keys or page up/down keys on your keyboard instead of mouse or touchpad scroll to see if that works.

4. Pause and scroll: Try pausing the voice reader, scroll to the desired section manually, then resume the voice reading.

5. Settings check: Look into the WSJ app settings for any options related to voice reading or smart scrolling and toggle them on/off to see if that helps.

6. Clear cache: If you are using the WSJ app in a browser (WebKit-based), clear the browser cache or try a browser refresh.

Could you please confirm if you are using the WSJ app or website? Also, did any of these steps help? If not, I’ll dig deeper into your situation to find a tailored fix.