[Stride] Can't login because navbar hides the link, can't hide navbar either.

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sidemouse
2 months ago In Stride
Can't login because navbar hides the link, can't hide navbar either.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Hi there! I understand you're having trouble logging into the Stride app because the navigation bar (navbar) is hiding the login link, and you can't seem to hide the navbar itself. Let's work through this together.

To clarify, are you using the Stride app in a browser on your Linux device with WebKit? And is this issue happening right on the login page, where you can't click the login link because it’s hidden behind the navbar? Any extra details about what you’ve tried so far to hide or move the navbar would also help.

In the meantime, here’s a general troubleshooting approach:

1. Try resizing your browser window: Sometimes adjusting the window size can cause the layout to reposition elements so that the login link becomes visible.

2. Zoom out the page view: You can zoom out (usually by pressing Ctrl + - on Linux) which may reveal the hidden link.

3. Check browser zoom or font size settings: Sometimes larger font or zoom settings cause the navbar to overlap other page elements.

4. Use keyboard navigation: Try pressing Tab repeatedly to navigate through clickable items on the page. Sometimes the link is accessible even if visually hidden.

5. Clear browser cache and reload: Occasionally, UI glitches fix themselves after a clear cache and reload (Ctrl + Shift + R).

6. Try accessing the login link directly via URL: If there’s a known URL for login (for example, https://stridehealth.com/login), try entering that directly.

If you are comfortable with developer tools in your WebKit browser:

7. Inspect page and manually hide navbar:
- Right-click (or Ctrl+click) on the navbar and select “Inspect Element.”
- Find the navbar's HTML container and try adding display: none; in the style panel to hide it temporarily.

If none of these help, it might be a bug or design issue in the app itself, especially if it is known that the navbar should not appear on login pages but is doing so anyway. In that case, I can assist in escalating this with the Stride tech team or check if recent updates caused this UI problem.

Could you please try these steps and let me know how it goes? Also, share any additional info you can about the exact behavior or error messages if there are any!

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