[Unstuck AI Note Taker] Recording not uploading

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SangBum Lee
1 year ago In Unstuck AI Note Taker
recording not uploading

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Charlotte Green

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1 year ago

If you are experiencing issues with your Unstuck recording not uploading, follow these detailed troubleshooting steps to resolve the problem:

1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. A weak or intermittent connection could cause uploads to fail. Try switching between Wi-Fi and mobile data to see if the issue persists.

2. Restart the App: Close the Unstuck app completely and restart it. This can help reset the uploading process.

3. Check Device Storage: Insufficient storage on your device can prevent recordings from uploading. Verify your device's storage and delete unnecessary files if storage is low.

4. Clear Cache and Data: Depending on your platform, you might need to clear the app's cache and data. Go to your device’s settings, find the Unstuck app under applications, and clear the cache. Please note that clearing data may log you out of the app.

5. Reboot Your Device: A simple reboot of your device can often resolve many issues, including upload problems by refreshing system processes.

6. Change Wi-Fi Connection: If you are connected via Wi-Fi, try switching to another network. Sometimes, routers have restrictions that might affect uploading.

7. Try a Different Device: If possible, attempt to upload the recording from a different device. This will help you determine if the issue lies with your device or the app itself.

8. Reduce Video File Size: If your recording is large, it might take longer to upload or may fail altogether. Try recording shorter segments or adjusting the recording settings if possible.

9. Contact Support: If none of the above steps work, contact Unstuck support for specific guidance tailored to your situation. Providing them with details about your device and the specifics of your issue might expedite the process.

By following these steps, you should be able to troubleshoot the uploading issue effectively. If you need further assistance or specific guidance from Unstuck, consider checking their official support pages or forums for additional resources. - learn more - learn more - learn more

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