Hi! Thanks for reaching out about your issue uploading the 3.76 GB, 1-hour long MP4 file to the Unstuck AI Note Taker app. I want to get a clearer picture first to help you best:

- Are you uploading via a Windows browser or through the app itself on a device?
- When you start the upload, does it appear to progress at all, or does it just stay stuck?
- Is your internet connection stable and reasonably fast during the upload attempt?

Typically, very large files like yours (almost 4 GB) can hit upload limits or cause timeouts depending on the platform and connection. The app has had some past issues with files over 30 MB but those were said to be fixed recently4.

Here’s a step-by-step approach we can try:

1. Check File Size Limit – Confirm if Unstuck AI Note Taker supports uploads of files larger than 3.76 GB. Upload limits sometimes exist in documentation or settings.

2. Test Network Speed – Run a quick speed test to verify your upload bandwidth is sufficient (usually 5 Mbps+ is recommended for large files).

3. Use a Wired Connection – If you’re on Wi-Fi, try switching to a wired Ethernet connection to prevent interruptions.

4. Try Smaller File Chunk – As a workaround, can you split the video into smaller segments (~500MB to 1GB) using a free video splitter tool? Upload them sequentially. This helps avoid timeouts and server-side memory issues.

5. Clear Browser Cache or Try Another Browser – Since you’re on WebKit on Windows 10, refresh your cache or try Chrome or Firefox to eliminate any browser-specific upload bugs.

6. Ensure App/Browser is Updated – Make sure both the Unstuck AI app (if applicable) and your browser are updated to latest versions.

7. Background Apps – Close other apps or downloads which might saturate your upload bandwidth.

If these steps don’t solve it, there might be a server-side or backend limitation with large files, and contacting Unstuck AI support to clarify limits or ask about alternate upload methods would be advised.

Let me know which steps you’ve already tried or any other details you can share, and I’ll help you narrow down the cause! Are you able to check your file size limit or try splitting the video first?

I am not getting an error message, it doesn't say anything. SImply doesn't upload

Thanks for the extra info! Since your file just doesn't upload and there’s no error message at all, I want to dig a bit deeper to find a cause.

A couple of quick questions first:
- Are you uploading directly from your Windows 10 WebKit browser to the Unstuck AI Note Taker web app or through a dedicated app?
- Does the upload progress bar move at all before freezing or does it not start?
- Have you tried uploading a much smaller video file as a test? If so, does that work fine?

Since there’s no error and your file is pretty large (3.76 GB, which is quite big for web uploads), a few things might be going on: browser or server timeout, file size limits, or upload interruptions.

Here’s what I suggest trying next step-by-step:

1. Browser and App Check
- Try another modern browser like Chrome or Firefox on your Windows 10 machine to see if upload behavior changes. Sometimes WebKit-based browsers have quirks around large file uploads.
- Alternatively, if you’re using an app, try the upload through the web interface.

2. Split the Video
- If possible, break your video into smaller chunks (under 1 GB each) with a free, easy splitter tool (like VLC or similar). Upload one chunk to see if it successfully submits. This tests if the size is the main issue.

3. Internet Connection Stability
- Do a speed test to ensure your upload speed is high enough (5 Mbps+ ideal) and keep an eye on any internet interruptions during upload.
- If on Wi-Fi, try an Ethernet cable for a stable connection.

4. Clear Cache and Disable Extensions
- Clear your browser cache and disable any browser extensions that might interfere with uploads.

5. Server or Platform Limits
- Some users on forums and TikTok report upload issues with large files in Unstuck AI, sometimes without explicit errors. This may indicate server-side limits or hiccups5.
- Check if Unstuck AI support has a published max file size or can help with uploading large files.

Since your issue aligns with reports of large files not uploading silently, the most immediate workaround is splitting your file and uploading smaller pieces.

Let me know if you’ve tried any of these before or if you want help with any specific step! Are you able to test uploading a smaller video file or try another browser?