Hi! I see that you're having trouble with Unstuck AI Note Taker not recording your professor's lectures and the site crashing. That must be inconvenient. Let's work through this together.

To start, could you tell me a bit more about what happens when you try to record? For example:
- Does the app crash immediately or after some time?
- Have you noticed if it's only during certain lectures or all the time?
- Are you using the web version in your WebKit browser on Windows 10, or is it the mobile app?
- Have you tried any fixes so far?

Once I have a bit more info, I can guide you with some solutions!

the site keeps crashing often during lectures

Thanks for the extra info! Since the Unstuck AI Note Taker site keeps crashing frequently during your lecture recordings on your Windows 10 WebKit browser, let's try these steps to troubleshoot:

1. Clear Browser Cache and Cookies:
Sometimes stored data can cause site instability. Clear your browser's cache and cookies and then restart the browser.

2. Check Browser Updates:
Make sure your WebKit-based browser is updated to the latest version. An outdated browser can cause crashes with heavy web apps like Unstuck.

3. Disable Browser Extensions:
Extensions, especially ones that affect audio, can interfere with the app. Try disabling any extensions temporarily and see if recording stabilizes.

4. Test in a Different Browser:
Since you’re on Windows 10, try recording using another browser such as Google Chrome or Microsoft Edge. This can help determine if the issue is browser-specific.

5. Close Other Resource-Intensive Apps:
Recording audio and running the AI tool simultaneously can use a lot of system resources. Close unnecessary programs to free up memory and processing power.

6. Check Internet Connection Stability:
A weak or unstable internet connection might cause crashes during recording. Ensure your connection is stable during lecture sessions.

7. Try Using the Mobile App (if available):
If the web version keeps crashing, consider using the Unstuck AI Note Taker mobile app on a smartphone or tablet if you have one. The app is optimized for recording lectures smoothly1.

If you’ve tried any of these, please let me know which ones, and how it went. We can then explore more advanced steps or consider if there might be an account or server issue.

Are you able to give these a try?

Is there an update for Unstuck AI Note Taker to fix crashing issues?

Thanks for your question about updates for Unstuck AI Note Taker to fix crashing issues.

From what I found, it’s important to keep both the Unstuck AI Note Taker app and your browser updated to the latest versions, as updates often include bug fixes and improvements that address crashes2. The app itself, for example on iOS, was last noted around mid-2025, so checking for the latest app updates via your app store is a good step1.

If you are using the web version, make sure your WebKit-based browser is fully up to date as well since compatibility improves with newer versions.

If your app or site still crashes after updating, a helpful workaround some users found (particularly on iOS) is to uninstall and reinstall the app, which can sometimes clear hidden corrupted data causing crashes7.

Would you like me to guide you through checking for updates or uninstalling/reinstalling? Or let me know if you’re using the web version only, and we can focus there.

Troubleshooting Unstuck AI Note Taker crashing

Hi again! Let’s go through some focused troubleshooting steps for the Unstuck AI Note Taker crashing during your lecture recordings on Windows 10 with your WebKit browser:

1. File Size Consideration:
Some users reported issues when recording very large files (for example, long recordings over an hour or files larger than 30 MB). The app had known past issues with large files but recent versions aim to fix this. If your recordings are very long or large in size, try recording shorter segments and see if the crash still happens1.

2. Browser Compatibility and Updates:
Make sure your WebKit browser is fully updated. Also, consider trying a browser known for better web app compatibility on Windows, like Chrome or Edge, to check if the crashes persist.

3. Clear Cache and Disable Extensions:
Clearing cache and cookies of your browser can clear up corruption or conflicts. Also temporarily disable any extensions, especially those related to audio/video or ad blockers.

4. System Resources:
Close other heavy applications during recording to free CPU and memory, as insufficient resources can cause the site to crash.

5. Use the Mobile App:
If you have access to a mobile device, try recording lectures with the Unstuck AI Note Taker mobile app, which can be more stable for recording and note-taking tasks3.

6. Reinstall/Reset:
If you use the app rather than web version, try uninstalling and reinstalling it.

7. Contact Support:
If crashing persists despite all these steps, it might be best to contact Unstuck AI’s support via their website or email to check for any ongoing server issues or account-specific problems.

Would you be able to try some of these steps and let me know how it goes? I'm here to help you through each one! Are you using mostly the web version or the mobile app?

I don't understand why this site keeps crashing on me

I understand it can be confusing when the Unstuck AI Note Taker site keeps crashing without a clear reason. Let me try to explain a few common causes and what you can do about them.

1. File Size or Session Length Limits:
Sometimes, recording very long lectures or creating large files can overload the app, causing it to crash. The app might have internal limits that, when exceeded, lead to instability. Trying shorter recording sessions may help avoid this1.

2. Browser or App Compatibility:
Using an outdated browser or an app version can cause crashes because the software may no longer be fully compatible with your system. Double-check that your WebKit browser and the Unstuck AI Note Taker are updated to the latest versions2.

3. Conflicts with Browser Extensions or Background Apps:
Extensions that affect audio/video or network connections, or other heavy programs running simultaneously, can interfere and trigger crashes. Temporarily disabling extensions and closing unnecessary apps can help narrow down the cause3.

4. Internet Connection Stability:
An unstable or slow connection might cause the web app to crash during heavy data uploads like audio recordings5.

5. Underlying Software Bugs:
All apps have occasional bugs. Developers often release updates to fix these, so keeping the app updated is key. If crashes persist after all your updates and checks, it may be worth reporting the issue to Unstuck’s support for a deeper look.

To summarize, I recommend:
- Recording in shorter segments
- Clearing your browser cache and disabling extensions temporarily
- Updating your browser and the Unstuck app
- Testing with another browser like Chrome or Edge
- Checking your internet connection stability

Would you like me to walk you through any of these steps in detail? Also, are you mainly using the web version or the mobile app? That way, I can tailor the guidance better.