[Xaman Wallet (formerly Xumm)] Can not connect to fetch currency rate

T
troy terry
can not connect to fetch currency rate

Comments

user
avatar
274 Points 0 Followers
John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

View Profile
1 year ago

If you are experiencing the issue of not being able to connect to fetch currency rates in Xaman Wallet, you can try the following steps to potentially resolve the problem:

1. Switch Network: Often, connectivity issues in wallets can be resolved by switching the network settings.
- Open Xaman Wallet.
- Navigate to the network settings.
- Switch to a different network (for example, from mainnet to testnet) and then switch back to the original network. This action has been reported to resolve connectivity issues in various wallets, including similar experiences with MetaMask - learn more.

2. Restart the Application: Closing the Xaman Wallet and restarting it is a simple but often effective troubleshooting step.
- Exit the app completely.
- Reopen the WebKit environment and launch Xaman Wallet again.

3. Check Your Internet Connection: Ensure that your device has a stable internet connection.
- Try accessing other websites or services to confirm your internet is working.

4. Update the App: Ensure that your Xaman Wallet app is updated to the latest version.
- Go to the app store or download area for Xaman Wallet and check for any available updates.

5. Clear Cache (if applicable): If Xaman Wallet has an option to clear its cache (this may depend on how the wallet is implemented in a WebKit environment), do it to remove any potentially corrupted session information.

6. Review API Settings: If you have any personal API settings or custom configurations within the wallet that fetch currency rates, review those settings to ensure they are correct.
- Refer to the Xaman documentation regarding API integrations to ensure everything is set up properly.

7. Relevant Forums and Support: If the issue persists, consider checking out forums or support pages specific to Xaman or similar wallet environments.
- You can also check the community discussions on platforms like Reddit for additional user experiences or solutions related to currency rate fetching issues - learn more.

8. Contact Support: If none of the above steps work, reaching out directly to the support team for Xaman Wallet would be advisable. Provide them with details about your issue for better assistance.

Following these steps should help you resolve the connection issue for fetching currency rates in Xaman Wallet.

Leave a comment