Hi there! I understand you're having trouble resetting your password for the Zero app on your iPhone. To help you better, could you tell me what exactly happens when you try to reset your password? For example, do you not receive the reset email, or does the app show any error messages?

In the meantime, here’s some important information: The Zero app only supports password changes if you originally signed up using the “Continue with Email” option. If you used “Sign in with Apple” or another social login method, password reset through the app won’t be available2.

Assuming you used email login, here’s a step-by-step to try:

1. Open the Zero app, log out if you’re logged in.
2. At the login screen, tap "Forgot Password."
3. Enter your registered email address.
4. Check your email inbox (and spam/junk folders) for the reset email.
5. Follow the link in the email to create a new password.
6. Try logging in again with your new password.

If you don’t receive the email, make sure your device is connected to the internet and that the email address you enter is exactly the one you used to register.

If you have already done these steps and it still doesn’t work, a few other things to try:

- Delete and reinstall the app to clear any cached issues.
- Verify that your iOS is up to date; you are on version 26_3_1, which should be fine.
- Double-check if any VPN or firewall on your device might block the reset email or app connections.
- Try resetting password via Zero’s official website if available.

If none of these work, I can help you get in touch with Zero’s support for a deeper account check or identity verification.

Let me know more about what you’ve tried or what error you see! This will help me give you the best help possible.