Hi there! I see you're having trouble connecting to MyChart. Let's try to get this sorted out together. To better assist you, could you tell me a bit more about the issue? For example:
- Are you unable to log in, or is the app/browser not loading at all?
- Are you using the MyChart app or accessing it via a browser on your Android device?
- Do you get any error messages when you try to connect?

Once I have a bit more info, I’ll guide you step-by-step to get you connected. Looking forward to helping!

Unable to login in

Thank you for the info! Since you’re unable to log in to MyChart on your Android device using the WebKit browser, let's try a few steps to troubleshoot this:

1. Check Your Credentials:
Double-check your username and password to make sure they’re entered correctly, paying attention to capitalization and any special characters.

2. Reset Your Password:
If you’re unsure about your password, use the "Forgot Password" option on the login page to reset it. Follow the instructions sent to your registered email.

3. Clear Browser Cache and Cookies:
Sometimes stored data can interfere with logging in. Here’s how:
- Open your browser settings.
- Find “Privacy” or “Clear browsing data.”
- Clear cache and cookies, then restart the browser and try again.

4. Check Internet Connection:
Make sure your device is connected to a stable network (Wi-Fi or cellular data).

5. Try a Different Browser/App:
Since you’re on the WebKit browser, try logging in via the official MyChart app for Android if you have it, or try a different browser like Chrome.

6. Update Browser and App:
Ensure your browser and MyChart app are updated to the latest versions available on Google Play Store.

If after these steps you're still unable to log in, let me know if you get any specific error messages or codes. I can then guide you further or help escalate the issue if needed.

Are you satisfied with these steps so far?

Contact MyChart support

I understand you'd like to contact MyChart support for more help. Support contact can vary by healthcare organization, but here are some common options:

- For general MyChart support, you can often find contact info on your healthcare organization's MyChart website or help page.
- Some MyChart customer support phone numbers from different organizations include:
- UC San Francisco (UCSF): (415) 514-6000 — available 24/7
- Prisma Health: 844-432-6893
- SSM Health: 1-888-972-4278
- Main Line Health: 484-580-1080

If you let me know your healthcare provider or organization, I can help find the exact support contact for you.

Alternatively, you may write to the centralized MyChart support email: [email protected]

Would you like me to help you find the specific support number based on your healthcare provider?