Hi there! I can understand how frustrating it must be to lose connection while using the Bumpy app. Let's try to get this sorted out.

Could you tell me a bit more about the situation? Is the app not loading at all, or are you seeing any specific error messages? Additionally, it would help to know if you’re using Wi-Fi or mobile data when you experience the connection lost issue.

Once I have more details, we can work through some troubleshooting steps together!

I'm using WiFi and the connection has been lost

Thank you for the information! Here are some steps we can try to get your Wi-Fi connection back up and running. Please follow them one by one:

1. Check Airplane Mode: Make sure that Airplane Mode is turned off. You can do that by swiping down from the top of the screen to access Quick Settings and ensuring it's not activated.

2. Forget and Reconnect to Wi-Fi:
- Open your device's Settings app.
- Tap on Network & internet.
- Select Wi-Fi.
- Find your Wi-Fi network, tap and hold on it, then select Forget Network.
- After that, reconnect by selecting the network again and entering the password.

3. Restart Your Modem and Router:
- Unplug the power from your modem and router.
- Wait for about 1 minute, then plug them back in.
- Allow a couple of minutes for them to restart fully.

4. Network Connection Status: Check to see if your device can connect to other Wi-Fi networks. This will help us determine if the problem is specific to your network.

If these steps do not resolve the issue, let me know how it's going, and we can take further steps if necessary! How are you doing so far?