Hi there! I understand you're having trouble withdrawing your money from the Oportun app on your iPhone. Let's get this sorted out together.

Could you tell me a bit more about the issue? For example:
- Are you seeing any error messages when you try to withdraw?
- Is the app not allowing you to initiate a withdrawal at all?
- Have you linked a bank account for the withdrawal?
- Have you tried withdrawing before, and did it work previously or is this your first time?

Knowing these details will help me pinpoint the cause and guide you to the right solution.

It asks if him want instant and if you click on it just stays there no button to push

Thanks for that info! It sounds like when you select the instant withdrawal option in the Oportun app on your iPhone (iOS 18.6.2), the app shows the option but no button appears to finalize the withdrawal, correct?

This can sometimes happen due to a few reasons like app glitches or account-related limitations. Let's try these steps one by one to get you moving forward:

1. Check for App Update:
Sometimes this kind of UI problem happens if the app is outdated. Go to your Apple App Store, search for Oportun, and see if there's an update available. If yes, please update the app and try again.

2. Close & Reopen the App:
Swipe up from the bottom and pause (or double-click the Home button if you have one), then swipe the Oportun app off the screen to close it fully. Reopen the app and try the instant withdrawal again.

3. Check Your Bank's Compatibility:
Instant withdrawals are available only if your linked bank supports expedited transfers. Some banks don’t allow instant withdrawals, so the button might be missing or frozen. If you know the bank you’re withdrawing to, please confirm if it supports instant transfers.

4. Try a Standard Withdrawal:
See if the normal (non-instant) withdrawal method works. This can help confirm if the issue is specific to instant withdrawals or your withdrawal process as a whole.

5. Reinstall the App:
If the above steps don’t help, delete the app and reinstall it fresh from the App Store. This can clear any app data glitches affecting the interface.

If, after trying these, the instant withdrawal button still doesn’t appear or function, it may be an account-specific or backend issue that requires our specialist help.

Would you like me to guide you through these steps in detail? Or if you want, I can help you get in touch with advanced support for a closer look at your account.

Also, to learn more about withdrawals and instant transfers on Oportun, you can check this resource from Oportun’s Help Center:
https://help.oportun.com/hc/en-us/articles/204827347-Withdrawing-money-to-a-linked-bank-account#Instant Withdrawals

Let me know how you want to proceed!

I’ve tried all of these nothing works

Thanks for letting me know you've already tried those steps. Since the instant withdrawal button still doesn't respond, and common fixes haven’t worked, it’s possible there’s a technical issue specific to your account or the app version you’re using.

Here’s what I recommend next:

1. Contact Oportun Support Directly:
They have access to your account details and backend systems. You can reach them via email at [email protected] or through the Oportun app's support chat feature if available. Let them know all the troubleshooting you’ve already done.

2. Check for Any Service Outages:
Sometimes the withdrawal system or instant transfers face temporary outages. Oportun support can confirm if that’s the case.

3. Verify Account and Transfer Limits:
Occasionally, withdrawal issues happen due to daily or monthly withdrawal caps, pending verification steps, or flagged account activity. Support can review this for you.

While I can't fix these backend issues directly, contacting support will get you the detailed account insight needed to resolve this.

If you want, I can help draft a message to send to them or guide you through contacting support from the app itself. Would you like that?

Also, are you able to withdraw money via the standard method at all, or is it failing entirely? That info can help narrow things down further.

Let me know how you'd like to proceed!