[Boundless] Screen comes up with something went wrong

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Lori DuBard
5 months ago In Boundless
Screen comes up with something went wrong

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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5 months ago

Hi there! I see you're encountering a "Something went wrong" error in the Boundless app on your iPhone running iOS 18.6.2. Let me help you get that sorted out.

To start, could you tell me a bit more about when exactly this error pops up? For example:
- Is it right when you open the app?
- When you try to log in or perform a specific action?
- Does it mention anything else, like checking your internet connection?

Meanwhile, here are some quick steps to try that often fix this type of error:

1. Check your internet connection
Make sure your iPhone has a strong Wi-Fi or cellular connection. Sometimes a weak or intermittent connection can cause these errors.

2. Restart the app
Close the Boundless app completely by swiping it away in the app switcher, then reopen it.

3. Restart your iPhone
Turn your iPhone off and back on. This can clear temporary glitches.

4. Update the app
Check the App Store to see if there’s an update available for Boundless. Running the latest version helps avoid bugs.

5. Log out and back in
If you can access the app settings or account menu, try logging out and signing back in to refresh your session.

6. Reinstall the app
If none of the above work, uninstall Boundless and then reinstall it from the App Store.

If you’ve tried any of these, let me know which ones so we don’t repeat steps. Also, if the error gives any details, please share them.

Depending on your answer, I can help with more advanced troubleshooting or check for any current service issues on the Boundless side.

Does that sound good?

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