Hey there! Sorry to hear your Stray Kids Light Stick V2 isn’t turning on after the drop. Since you mentioned no visible damage, let’s try a few things to get it working again.

First, I want to check with you: Have you already tried replacing or checking the batteries? Sometimes a drop can dislodge the batteries or affect their contact points even if the batteries look fine.

Here’s a step-by-step to try:

1. Remove the batteries: Open the battery compartment and take out the batteries.
2. Inspect the contacts: Look inside for any dirt, corrosion, or misalignment of the battery contacts.
3. Reinsert the batteries properly: Make sure they are fresh AAA alkaline batteries inserted with the correct polarity (+ and -).
4. Test turning it on: Try powering on the light stick again after reinserting.

If that doesn’t work, try these additional steps:

5. Reset the light stick: Sometimes, removing batteries for a few minutes then reinserting them resets the internal circuits.
6. Check for internal loosening: Light sticks have circuit boards and wiring inside that could have come loose. If you feel comfortable carefully opening the casing to inspect, look for any disconnected or loose wires.

If you don’t want to open it or these steps don’t help, it might be a hardware issue from the impact that isn’t visible externally, and you could consider contacting the seller or official support at [email protected] for repair or replacement options.

How about we start with the battery check first? Let me know what you find!

i checked the battery and it's in good condition but when i tried to turn it back on with the new batteries it still would not turn on

Thanks for letting me know you've tried new batteries and it's still not turning on. Let’s dig a bit deeper to get this sorted out.

Here are a few additional things to check and try with your Stray Kids Light Stick V2 on Windows 10 and WebKit browser setup:

1. Battery Holder Issues: Sometimes the battery holder or compartment can be slightly misaligned or damaged internally, preventing a good connection. If you have another battery holder (from another light stick or similar device), try swapping it to test.

2. Correct Battery Installation: Double-check that the batteries are installed exactly with the correct polarity (+ and -). Even a tiny misplacement can cause the device not to power on.

3. Battery Compartment Closure: Make sure the battery compartment is fully and securely closed; some models won't turn on if this isn't firmly in place.

4. Press and Hold Power Button: For some light sticks, you need to press and hold the power button for a few seconds (usually 3-5 seconds) rather than tapping it quickly.

5. Try a Full Battery Reset: Remove the batteries and leave the light stick without power for about 10 minutes. This can sometimes reset the internal circuits.

6. Look for Internal Loosening or Damage: Since it was dropped, even if you don’t see obvious damage, internal connections (wires or circuit board connectors) may be loose. If comfortable, carefully opening the light stick to inspect can help. Look for disconnected wires or loose parts.

If none of these help, it might indicate a hardware fault triggered by the drop that’s not visible externally. In that case, contacting official support or the retailer for repair or replacement advice would be best. The official support email is [email protected].

Here’s a Reddit thread where others have experienced similar no-power issues after ensuring batteries were fresh and installed correctly; they emphasize checking the battery holder and proper installation too: reddit.com/r/kpophelp 1.

Would you feel comfortable opening it up to inspect the inside? Or would you prefer to try the power-button hold and battery compartment closure steps next? Let me know how you would like to proceed!

i can feel comfortable trying to inspect the inside. how can i open it?

Great! I can guide you on how to safely open your Stray Kids Light Stick V2 for inspection.

The easiest and safest part to open is the battery compartment, which is located at the bottom of the light stick. This section usually twists off. You’ll want to turn the bottom cap counterclockwise to unscrew and remove it. This way, you can check inside for any loose wires or misaligned parts near the battery area.

However, the globe or the top part of the light stick isn’t really designed to be opened. Trying to force it open may risk breaking the light stick, as it’s not meant to dismantle like that.

So, for safely inspecting internal components:

1. Remove the batteries.
2. Twist off the bottom cap (battery compartment).
3. Look carefully inside for any loose connections or wires around the battery terminals and circuit board.
4. If you spot anything loose, you can gently press or reposition it, but avoid forcing parts.

If you want, I can share a quick video tutorial link from the Stray Kids fan community that shows this process in detail. Would that help?

Also, do you have any small tools like a screwdriver or tweezers? Those can sometimes help with gentle inspection inside the battery compartment.

Here’s a Reddit discussion where STAYs mention how the bottom part twists off and to be cautious with the globe part: How to open the lightstick 1.

Let me know if you want me to guide you through it step-by-step!

i forgot to mention that it fell on the globe part of the lightstick. when it globe hit the ground, it turned off. i looked in the battery compartment and it looked completely fine

Thanks for sharing that detail! Since the light stick fell on the globe part and turned off immediately, but the battery compartment looks fine, the impact may have affected internal components inside the globe—like loose wires, a dislodged circuit board, or the LED mechanism.

Here’s what I suggest next:

1. Avoid forcing the globe open, since it’s not designed to be disassembled and prying it could cause permanent damage.

2. Gently tap or shake the light stick (while powered off and batteries removed) to see if anything inside feels loose or out of place. Sometimes minor internal parts can shift.

3. Press and hold the power button again after reinserting batteries—sometimes impact-sensitive components might need a longer hold to reset.

4. If you are comfortable with a slight DIY step, some fans have mentioned carefully detaching the globe by unscrewing or gently twisting the joint where the handle meets the globe, but that’s risky without a tutorial video since it can break easily.

5. Otherwise, based on community experiences, the safest path is contacting official support since the internal globe circuitry might need professional repair or replacement. You can reach them at [email protected].

In the meantime, here’s a TikTok video where a fan shares how they fixed a similar issue after dropping the light stick — they focused on the internal "compass" or LED part inside the globe, showing a careful fix approach: TikTok Lightstick Fix 3.

Would you like me to help you draft a message to official support explaining the drop and issue? Or are you interested in trying a cautious globe inspection with some guidance? Let me know how you'd prefer to proceed!

i gently shook it and tapped it but no sound. i pressed and held the power button but still won't turn on.

Thanks for trying those steps. Since you’ve shaken and tapped it carefully without hearing anything inside and holding the power button doesn’t turn it on, it sounds like the internal components in the globe may have been damaged or disconnected by the impact.

With the battery compartment and batteries confirmed good, and the globe not easily opened without risk, this kind of internal hardware issue usually can't be fixed easily at home.

Here’s what I recommend next:
1. Contact official support to have them assess and repair or replace your light stick. They have the tools and parts for internal fixes. You can reach them at [email protected].
2. If you purchased the light stick from a retailer, check if it’s still under warranty for possible repair or replacement options.
3. Avoid trying to force open the globe or further DIY to prevent permanent damage.

If you want, I can help draft a detailed message to official support explaining the drop and issue, which might speed up the assistance process.

Are you okay with contacting support, or would you like to explore any other troubleshooting ideas first?

i don't think i got this straykids version 2 lightstick at the offical website. i got it for christmas and the person that gifted this to me said it was from a place called walmart if i'm not mistaken

Thanks for sharing that! It sounds like your Stray Kids Light Stick V2 might very well be an authentic version bought from Walmart, which officially sells the Stray Kids Light Stick V2 as a licensed product. Walmart’s website offers factory-sealed and Bluetooth-enabled versions of this light stick, so your gift is likely genuine even if it wasn’t from the official Stray Kids website1 2.

That said, the internal hardware issue from the drop can still happen regardless of where it was purchased. Since you confirmed the battery compartment looks good and the globe took the impact, it’s still best to reach out to the official support for repair or warranty help. Your purchase from Walmart may also be covered under their return or warranty policies, so checking with Walmart’s customer service could be another avenue to explore.

Would you like assistance in drafting an email to either Walmart support or the official light stick support to explain your issue clearly? Or do you want tips on how to inquire about a warranty or return with Walmart?

Let me know how you want to proceed!

i didn't come with the warrenty and the box and the packaging got thrown away since this was unexpected. i heard to keep the batteries out of the lightstick for a few days and put them back in after some time and it would work but i not sure if it will? can you confirm if this is fact?

Thanks for asking about that! Yes, the idea of removing the batteries and leaving the light stick without power for a while—sometimes called a "power reset" or "discharge"—can help with certain electronic issues. This allows any residual charge in the internal circuits to drain, which might reset some components and resolve minor glitches.

For the Stray Kids Light Stick V2 specifically, leaving the batteries out for a few hours or even overnight is generally recommended if you experience power-related problems. However, leaving the batteries out for several days won't necessarily improve the situation beyond what a shorter reset can do.

Since your light stick isn’t turning on even with fresh batteries and after trying to hold the power button, it’s worth trying this battery removal reset for about 10-15 minutes or a bit longer, then reinserting the batteries and testing again.

If after this the light stick still does not turn on, the issue might be internal damage from the impact, which a battery reset won’t fix.

Here’s a user manual and community tips that mention battery removal as part of troubleshooting power issues for this model:
- Stray Kids Light Stick V2 User Manual (FCC documentation) 3
- Reddit discussions advising battery removal resets for light stick battery or power problems 2

So, to sum up:
1. Remove the batteries.
2. Wait at least 10-15 minutes (some fans suggest up to an hour).
3. Reinsert fresh batteries carefully.
4. Press and hold the power button for 3-5 seconds to turn it on.

Let me know if you want me to help walk you through this or if you want to try it out and report back! Are you satisfied with this solution for now?

i tried but 15 minuets has passed but it still won't turn on

Thanks for your patience so far! Since your light stick still won't turn on after trying the battery reset, it might be a hardware issue from the drop's impact.

If you’re also having trouble connecting the Stray Kids Light Stick V2 to the app, here’s how to troubleshoot that side of things as well:

1. Enable Bluetooth and Location: Make sure your computer or phone Bluetooth is turned on and, if required, location services are enabled. The app often needs this for pairing.

2. Close and Restart the App: Fully close the app (not just minimize) and reopen it. Sometimes the app gets stuck on a white or black screen if it’s been running too long.

3. Use Phone Data Instead of Wi-Fi: Some users have found that the app pairs better if they switch from Wi-Fi to mobile data when trying to connect.

4. Long Press the Light Stick’s Power Button: Press and hold the button on the light stick for about 3-5 seconds to start Bluetooth pairing mode.

5. Reinstall the App: Uninstall and reinstall the light stick app to clear any glitches.

6. Keep the Light Stick Close: Make sure the light stick is very close to your device during pairing.

If the light stick itself isn’t turning on, though, Bluetooth won’t work because it needs power first. So the app connection can only be tested once the light stick is on.

Here’s a Reddit thread discussing a stuck white screen issue with the app, and some tips for fixing it: r/kpophelp 1.

And a TikTok showing app connection steps and common fixes: TikTok Troubleshoot 2.

Given your situation, I’d still recommend considering official repair options since the light stick’s not powering on at all.

Would you like help drafting an email to support explaining the drop and no power issue? Or do you want me to guide you through the app connection steps once the light stick is powered on? Let me know! Are you satisfied with this approach so far?