Hi! I see your BitChat app is crashing when you open it on your Android 10 device. Let's get to the bottom of this together. Could you tell me if the app crashes immediately upon opening or after you interact with it for a bit? Also, have you noticed any error messages or patterns, like it crashing after receiving certain messages or links?

Meanwhile, here are some initial steps we can try to resolve the crash:

1. Clear Cache and Data for BitChat:
- Go to your device's Settings.
- Tap on "Apps" or "Applications."
- Find and tap "BitChat."
- Tap "Storage."
- Tap "Clear Cache" and then "Clear Data."
Then try opening the app again.

2. Restart Your Device:
Sometimes a simple restart can refresh system resources that may cause issues.

3. Update the App:
Make sure you have the latest version of BitChat from the Play Store. Older versions might have bugs causing crashes.

If these steps don't work, since BitChat has had reports of crashes linked to certain URL patterns in messages or specific versions on some devices, it might help to check if the crash happens after receiving a specific message. If you have access to the app on another device or through web access, try checking your messages for links or content that could trigger the crash.

Let me know what happens after trying these steps, or if you can provide more details on when exactly the crash happens!

When i open bitchat it crashes

Thanks for letting me know it's crashing right when you open BitChat. This sounds like a known issue that sometimes happens on certain versions, including crashes linked to specific app setups or messages containing certain URL patterns that cause the app to fail immediately upon launch.

Here’s a tailored plan to try next on your Android 10 device:

1. Clear Cache and Data:
- Go to Settings > Apps > BitChat > Storage.
- Tap "Clear Cache" and then "Clear Data."
- This resets the app environment and can remove any corrupted data triggering the crash.

2. Force Stop and Restart:
- In the same App Info screen, tap "Force Stop."
- Then open BitChat again.

3. Check Your Internet Connection:
- Some users have found toggling their internet (Wi-Fi or mobile data) off and on helps with startup issues.

4. Try Safe Mode:
- Restart your phone in Safe Mode to disable other third-party apps temporarily. Sometimes conflicts cause crashes.
- To enter Safe Mode on most Android 10 devices, hold the power button > tap and hold "Power Off" > tap "OK" when asked to reboot into Safe Mode.
- Then try launching BitChat.

5. Update or Reinstall BitChat:
- If there is an update available in the Play Store, install it.
- Otherwise, uninstall BitChat, reboot your phone, then reinstall the latest version fresh.

6. Consider Messages with URLs:
- BitChat has had crashes when rendering certain URLs in messages. If possible, try accessing your BitChat account on another device or web version and delete any suspicious messages.
- Unfortunately, if those URLs cause immediate crash on app load, clearing local data or reinstalling is usually necessary.1 2 3

Try these, and let me know which step gets you closer to opening the app smoothly, or if it still crashes immediately. We can then explore further options! Are you satisfied with this solution so far?