Hi! I see you’re having trouble with the Edmonton Journal website timing out, difficulty adding a vacation stop, and an issue with your phone number not being recognized. Let’s try to get this sorted out together.

First, can you tell me a bit more about what happens exactly when you try to add a vacation stop? For example:
- Does the website load partially or just timeout completely?
- Are you seeing any specific error messages related to your phone number?
- Which device or browser are you using (I see you have a Mac with OS X 10.15.7, but which browser and version)?

Meanwhile, here are some general steps to try that often help with website timeouts and form submission issues:

1. Clear your browser cache and cookies. On Safari (typical for Mac):
- Open Safari, go to Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
- Restart your browser.
2. Try accessing the website and adding the vacation stop using a different browser, such as Chrome or Firefox, if available.
3. Ensure your internet connection is stable and not being heavily throttled or filtered.
4. Verify the phone number format you are entering matches the required format for the site (for example, include area code, no extra spaces or characters).
5. If the problem persists, try logging out and logging back into your user account on Edmonton Journal.

If these don’t resolve it, the issue may be related to the Edmonton Journal’s server or to your account information. They recommend contacting Customer Service at [email protected] for issues like these, or you can call 780-498-5500 for direct assistance during business hours from 9AM to 5PM MST Monday to Friday 1 3.

Let me know what you experience with those steps, and I can guide you further! Are you comfortable trying them out?