Hi there! I see you're having trouble with the Mad GunS app getting stuck on the loading screen on your Mac running OS X 10.15.7. Let’s work together to get that sorted out.

To start, could you tell me if this happens every time you launch the app or just occasionally? Also, is your internet connection stable when you try to load the game?

Meanwhile, here’s a step-by-step approach you can try to fix this issue:

1. Force Quit the App: Sometimes the app may be running in the background, causing issues. Press Command + Option + Esc, select Mad GunS, and click Force Quit. Then try reopening it.

2. Restart Your Mac: A simple restart can clear out temporary glitches in your system.

3. Check Your Internet Connection: Toggle your Wi-Fi off and on to refresh the connection. If you use Ethernet, try unplugging and reconnecting.

4. Clear App Cache/Data: Although Mac apps don't have a straightforward cache clear button, you can try to delete temporary files related to Mad GunS:
- Open Finder.
- Go to ~/Library/Application Support/ and look for any folder named Mad GunS.
- If found, back up any save data if possible and delete the folder.
- Restart the app.

5. Update the App: Make sure your Mad GunS app is the latest version compatible with your OS.

6. Reinstall the App: If none of the above works, uninstall Mad GunS completely, then download and reinstall it fresh.

If you’ve already tried some of these, please let me know which, and if you can notice any error messages or behaviors before the loading gets stuck. That way, we can dig deeper or explore more advanced fixes.

Are you ready to try these steps, or did you attempt any already?

I did not work

Thanks for trying those steps and letting me know. Since the basic fixes didn’t work, let’s try some additional things to get past that loading screen on your Mac with OS X 10.15.7.

1. Check for Permissions: Sometimes macOS blocks apps from accessing necessary resources.
- Go to System Preferences > Security & Privacy > Privacy tab.
- Look under Files and Folders and ensure Mad GunS has permissions enabled.
- Also check under Network or Full Disk Access and grant access if Mad GunS is listed.

2. Test Network Connections for Mad GunS: The game relies heavily on stable online communication.
- Try connecting to a different Wi-Fi network or use a hotspot to eliminate any local network blocks.
- Temporarily disable any VPN or firewall software that might restrict the app’s internet connectivity.

3. Console Logs Check:
- Open Console app from Utilities.
- Relaunch Mad GunS and look for any error messages that appear related to the app. This might give deeper clues.

4. Run the App in Safe Mode (Mac):
- Restart your Mac and hold down the Shift key until the Apple logo appears.
- Open Mad GunS in this Safe Mode to see if other software conflicts are causing the hang.

5. Reach Out to Mad GunS Support or Community:
- Since this seems persistent, it might be linked to a known issue or server problem.
- You can check the official Mad GunS App Store page for any updates or contact info: Mad GunS on App Store
- Mad GunS also have a Facebook page where updates or community advice could help: Mad GunS Facebook

If none of these work, there’s a chance it might be a bug or a compatibility issue specific to OS X 10.15.7. In that case, I recommend reaching out directly to Mad GunS support at [email protected] for specialized assistance.

Let me know if you want step-by-step help with any of these recommendations or if you find any error messages in Console! Are you satisfied with this approach so far?