Hi there! I see your Best Fiends account has been restricted just after 5 days of playing. I want to help you get this sorted out. Could you tell me if you received any specific message or notification about why the account was restricted? Also, have you noticed any unusual activity like frequent disconnections, closing the app unusually, or playing in a way that might seem like automated behavior?

Sometimes accounts get restricted if the system detects actions like leaving many games early, disconnecting frequently, or behavior that looks like cheating or automation. Those restrictions help keep the game fair for everyone.

Here’s what we can try to do:

1. Review any in-game or email messages: Sometimes the game sends a note about the reason for restriction.
2. Check your game habits: Avoid abruptly closing the app during gameplay or disconnecting often.
3. Restart the game and device: This can help refresh your connection.
4. Make sure your app is updated: Having the latest version avoids bugs that might cause account issues.
5. Contact Official Support: If you’re sure you haven’t done anything that might cause restrictions, it’s best to reach out to Best Fiends support at [email protected] for a detailed review.

Let me know if you saw any specific error or restriction message, or if you’ve already tried any of these steps. I’m here to guide you through this!

How can I get my account back

Thanks for asking about recovering your Best Fiends account! Since your account is restricted and you want to get it back, here’s a clear way to move forward:

1. Contact Best Fiends Support directly from your device:
- Open Best Fiends on your Kindle.
- Go to the Menu (look for the cogwheel icon or hamburger menu).
- Tap on Support, then choose Contact Us. This will let you send a message explaining your account restriction and request help.

2. Alternatively, email support:
- Send a detailed email to [email protected] explaining your situation, mentioning that your account was restricted early (on your 5th day) and you’d like to understand and recover it.

3. Include important info in your message:
- Your player name and ID (if you know it).
- The device you’re using (Kindle, Android OS 9).
- Any error or restriction messages you saw.
- When the restriction started.

4. Wait for their response: Support will typically investigate your account status and restrictions, then get back to you with steps to recover it or clarify the issues.

If you linked your account to Facebook or Google Play, providing these details helps them verify your progress and identity faster.

Since custom account issues like restrictions usually require internal review, Support is the best route to recover your account fully1 7.

Would you like me to guide you through sending a support ticket from within the game?

Steps to restore Best Fiends progress

Great question! Restoring your Best Fiends progress on your Kindle (Android OS 9) involves a few key steps to make sure the game data is saved and synchronized correctly. Here’s how you can do it:

1. Link Your Account:
First, check if your Best Fiends game progress is linked to a cloud account like Facebook or Google Play Games. This is important because it enables recovery or transfer of your progress across devices.
- Open Best Fiends on your Kindle.
- Go to Settings (usually a gear icon).
- Look for options like "Connect to Facebook" or "Sign in with Google Play."
- If you haven't linked your account yet, connect it here.

2. Restore Progress Using Your Account:
- If you reinstall the app or switch devices, after logging in with the same Facebook or Google Play account, the game should automatically retrieve your saved progress.
- Make sure you use the exact same login credentials to avoid starting over.

3. If You Didn't Link Before:
Unfortunately, if you didn’t connect your game progress to one of these accounts earlier, recovering it might be difficult because progress is often stored locally on the device. In that case:
- Contact Best Fiends Support at [email protected] and explain the situation. They may be able to help restore your progress if you provide details like player ID, device info, and any receipts for in-app purchases.

4. Keep the App Updated:
- Always ensure Best Fiends is updated to the latest version through the Amazon Appstore to avoid bugs or sync issues.

5. Avoid Clearing Cache/Data or Uninstalling Without Backup:
- Clearing app data or uninstalling without linking your account first can erase progress that isn’t synced to the cloud.

Following these steps generally helps restore and maintain your game progress smoothly1 2.

If you want, I can guide you step-by-step through linking your account right now. How would you like to proceed?

Steps to sync Best Fiends progress across devices

Hey! To sync your Best Fiends game progress across multiple devices, especially on your Kindle (Android OS 9), the key is to link your game account to a common cloud service. Here’s a simple step-by-step guide to help you do that:

1. Open Best Fiends on your current device.

2. Go to the game’s Settings menu: Look for a gear or cogwheel icon, usually on the main screen or in the menu.

3. Look for “Progress Sync” or account linking options:
- You should see options like “Connect to Facebook” or “Sign in with Google Play.” Since you're on Kindle, Facebook is usually the most straightforward option.

4. Link your game account to Facebook:
- Tap the Facebook connect option and log in with your Facebook credentials. This links your game progress to your Facebook account.

5. On your other device(s):
- Install and open Best Fiends.
- Go to Settings > Progress Sync or Account Linking.
- Sign in with the same Facebook account you linked on your first device.

6. Wait for the game to load your synced progress:
- This should restore your saved progress across all linked devices.

A couple of important notes:
- Make sure you're using the exact same Facebook account on each device.
- Do not create a new game account on the secondary device before linking, as that might overwrite your progress.
- Keep your game updated on all devices.
- If you don’t want to use Facebook, on iOS devices you can use Apple ID, but on Kindle (Android), Facebook is the main option.

If you run into any trouble syncing after following these steps, sometimes logging out and back in or reinstalling the app using the linked account can help1 2.

Would you like me to walk you through linking your game to Facebook right now?