If you're encountering a technical issue with authorizing the pump through the Earnify app and cannot access your cents off per gallon discount, follow these steps to troubleshoot and resolve the problem:

1. Check Your Account Status
Ensure your Earnify account is active and properly linked to your payment method. If your account is inactive, you may not be able to authorize pump payments.

2. Verify Payment Method
Confirm that the credit or debit card linked to your Earnify account is valid and hasn't expired. Ensure that the card is set to the right payment method for gas purchases - learn more.

3. Update the App
Ensure you have the latest version of the Earnify app installed. Outdated versions may have bugs that can affect functionality. Update the app through the App Store or Google Play Store.

4. Reboot Your Device
Sometimes, simply restarting your device can resolve temporary glitches that affect app performance.

5. Check for Service Interruptions
Visit the Earnify website or social media channels to see if there are any announcements regarding service outages or technical issues affecting users.

6. Contact Customer Support
If you've completed the above steps and the issue persists, contact Earnify's customer support. Provide them with specific details about the error message you're receiving and any troubleshooting steps you've already taken.

7. Try a Different Location
Occasionally, specific gas station pumps may have their own technical issues. Trying a different location may help you successfully utilize your discount.

8. Use Manual Entry if Necessary
Some stations allow you to input your membership or discount code manually at the register rather than through the pump. Check if this option is available at the gas station you're visiting.

9. Visit FAQs for More Help
You can find additional troubleshooting tips in the FAQs section of the Earnify resources - learn more.

By following these steps, you should be able to identify and resolve the technical issue affecting your ability to use the Earnify app for discounts at the gas pump.