Hi there! I’m sorry to hear that you’re having trouble with your DStv Stream account. That can be really frustrating. Let's see if we can get that sorted out together.

First, could you tell me a bit more about the issue? Are you seeing any error messages when you try to access the channels? Additionally, are you able to log in successfully to your account? Knowing this will help me guide you better.

Yes i am able to log into my account but the only channel that pops up is the Standard channel 100 although i have paid for DSTV compact streaming

Thanks for the details! Since you're able to log in but are only seeing channel 100, it sounds like this is a common issue that can happen after a payment is made. Let’s work through a few steps to try to resolve it:

1. Check Your Subscription Status: Log into your DStv Stream account and ensure that your subscription status reflects the Compact package. Sometimes there might be a lag in processing payments, which could cause temporary restrictions.

2. Log Out and Back In: Sometimes a simple refresh can solve the issue. Log out of your DStv Stream account and then log back in to see if the channels appear.

3. Clear Browser Cache: Given that you're using a WebKit browser on Windows 10, clearing your cache might help:
- Open your browser.
- Go to settings (usually found in the menu).
- Find the option for clearing browsing data or cache.
- Ensure you select cached images and files, then confirm.

4. Check for App Updates: If you're using an app for DStv Stream, make sure it’s updated to the latest version. Sometimes, older versions can cause issues with channel availability.

5. Restart Your Device: Simply restarting your device can sometimes resolve temporary glitches.

If you've tried these steps and still can’t access your channels, a common reason for only receiving channel 100 is an account issue. In that case, I recommend contacting DStv support directly at [email protected] to ensure your account is active and properly configured for your subscription package.

Are you satisfied with the solution I provided? Let me know if you need further assistance!