[Angel Studios] While watching Angel Studios, the screen is "jumpy / twitchy"

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Cheryl Ryan
6 months ago In Angel Studios
While watching Angel Studios, the screen is "jumpy / twitchy"

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Hi! I see you're experiencing a "jumpy" or "twitchy" screen while watching Angel Studios on your Android 10 device using a WebKit browser. I'd love to help you get that smoothed out.

To start, can you tell me if you're using the Angel Studios app installed on your device or are you watching through your browser? Also, have you noticed if this happens with all videos or just certain ones? Any additional details help.

Meanwhile, here are some general steps we can try to fix the issue:

1. Log out of the Angel Studios app (if using the app) and then log back in. Sometimes session glitches can cause playback issues.

2. Force close (hard close) the app or browser. On Android, open recent apps and swipe the Angel Studios app or browser off the screen to fully close it. This clears cached temporary data that might cause twitching.

3. Restart your Android device. A quick reboot often refreshes system resources affecting video playback.

4. Clear app cache if using the app:
- Go to Settings > Apps > Angel Studios > Storage > Clear Cache.

5. Ensure your internet connection is stable and fast enough— video twitching can happen with slow or unstable network speeds.

6. Update the Angel Studios app or your browser to the latest version available on the Play Store or system updates.

7. If you're watching via browser, try switching to the Angel Studios app for a more optimized experience on Android devices.

If you have already tried any of these steps, please let me know so I can suggest more advanced troubleshooting. If these don't work, we may need to look at device-specific settings or check if any known server-side issues are affecting streaming performance.

How does that sound? Would you like to start with the app log out and restart steps?

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