Hi there! I understand you’ve made a payment in the Angel Studios app and now it won’t load. Let’s work together to get you back to enjoying your content.

To start, could you please tell me a bit more?
- Are you seeing any error messages, or does the app just stay stuck on a loading screen?
- Have you tried closing and reopening the app since the payment?
- Is your internet connection stable?

Meanwhile, here are some quick steps that often help with app loading issues on iPhone with iOS 18.7:

1. Log out of the Angel Studios app: Sometimes signing out refreshes your subscription status.
2. Force close the app: On your iPhone, you can do this by swiping up from the bottom and holding, then swiping the Angel Studios app card off the screen. This clears cached data that might be causing trouble.
3. Restart your iPhone: Turning your device off and on can clear temporary glitches.
4. Reopen the app and log back in: This should reload your account data with the payment information.

If these don’t work, the next step would be to uninstall the app and reinstall it freshly from the App Store. This ensures you have the latest update and a clean app cache.

If after these steps the app still won’t load, please let me know exactly what you see on your screen, and I can help dig deeper or escalate if needed.

Are you comfortable trying this now?

I just paid for it and it won’t load