[Sunbasket Meal Delivery] App crashes on starting (iOS 18.5)

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Andrew Sherman
App crashes on starting (iOS 18.5)

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Charlotte Green

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1 year ago

Hi there! I see your Sunbasket Meal Delivery app crashes right when you try to start it on your iPhone running iOS 18.5. Let’s get this sorted out for you. To help me better, could you tell me if this started happening right after the iOS update, or was it working fine before? Also, have you tried any steps like restarting your phone or reinstalling the app yet?

Meanwhile, here’s a step-by-step approach we can try to fix the issue:

1. Force Close and Restart App
On your iPhone, swipe up from the bottom (or double-click Home if you have one) to open the app switcher. Swipe the Sunbasket app off the screen to close it fully. Then try opening it again.

2. Restart Your iPhone
Sometimes a quick reboot can resolve temporary glitches. Press and hold the power button until you see “slide to power off,” then turn it off and back on.

3. Check for App Update
Go to the App Store, tap your profile icon at the top right, and scroll to see if there’s an update available for Sunbasket. If yes, update the app.

4. Offload and Reinstall the App
If the problem persists, go to Settings > General > iPhone Storage > Sunbasket. Choose “Offload App” (this removes the app but keeps your data), then reinstall it from the App Store.

5. Check iOS and Device Storage
Make sure your iOS 18.5 is up to date with any minor patches by checking Settings > General > Software Update. Also, verify you have enough free storage leftover, since low storage can cause app crashes.

If the app still crashes after these steps, there may be a compatibility glitch with the current iOS version, or your app data might be corrupted. We can explore further advanced fixes or report it to our developers.

Does any of this sound doable for you? Let me know how it goes or if you’ve already tried certain steps, so I can tailor the next steps perfectly!

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