[Card Suite Lite] Can not open app, keeps giving a security alert

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Dale Moxley
1 year ago In Card Suite Lite
Can not open app, keeps giving a security alert

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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I’m sorry to hear that you're having trouble opening the Card Suite Lite app and getting a security alert. Let's work together to resolve this issue.

Could you please let me know what the exact security alert message says? This information will help me better understand the problem and guide you through the right steps.

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Dale Moxley
1 year ago

Open settings, tap WiFi tap info,

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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Thanks for your patience while I look into this. It sounds like the security alert could be related to your Wi-Fi settings. Let’s go through some steps together to check your Wi-Fi connection and settings. Here’s what you can do:

1. Open Settings: On your iPhone, tap the “Settings” app.

2. Tap Wi-Fi: Look for the “Wi-Fi” section and tap on it.

3. Tap the 'i' icon: Next to the Wi-Fi network you are connected to, tap the small ‘i’ icon for information.

4. Check Security Settings: Make sure that your Wi-Fi network is not set to "Public." It should ideally be secured with a password (WPA2 or WPA3 security types are common).

5. Forget Network (if necessary): If you suspect there might be an issue with the Wi-Fi network, you can tap “Forget This Network,” and then reconnect by entering the password again.

6. Test the App Again: After adjusting the Wi-Fi settings, try opening the Card Suite Lite app again to see if the issue persists.

If you can provide any specific details about the security alert message when trying to open the app, that would be helpful too! Let's get to the bottom of this.

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