[Scores and Odds Sports Betting] My screen is still on last weeks College football scores

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Gerald Thomas
My screen is still on last weeks College football scores

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 months ago

Hi! I understand your Scores and Odds app is showing last week's college football scores instead of the current ones. Let's get this sorted out together.

First, to help me better, can you tell me if this happens only with college football scores or with other sports too? Also, have you already tried any fixes like refreshing the app or restarting your device?

Meanwhile, here’s a step-by-step approach you can try:

1. Refresh the Scores: Sometimes the app cache holds older data. On your Android device, within the Scores and Odds app:
- Pull down on the scores page to refresh the feed manually.

2. Clear App Cache:
- Go to your device Settings > Apps > Scores and Odds.
- Tap on Storage.
- Tap Clear Cache (not Clear Data, to avoid losing preferences).

3. Check Internet Connection:
- Make sure your device is connected to a stable Wi-Fi or mobile network, as outdated scores can happen without a proper data connection.

4. Update the App:
- Go to the Google Play Store, search for Scores and Odds, and see if there’s an update available. Updates fix bugs that might cause stale data.

5. Restart Your Device:
- Sometimes a simple reboot clears temporary issues causing sync problems.

6. Time & Date Settings:
- Verify your device’s date and time are set correctly or set automatically, as discrepancies can cause display issues.

If after these steps the issue persists, it could be a syncing or server-side problem. In that case, I can help escalate it to our tech team. Also, sometimes live scores can be delayed or cached due to server updates or content delivery delays.

Let me know how these steps go, and if you notice any other unusual behavior with the app! Are you satisfied with this plan for now?

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