Hi there! I see you're having trouble with custom matches not working in Magic Tiles 3 on your Android device. To help you better, could you please tell me more about what exactly happens when you try to play or create a custom match? For example, do you get an error message, does the match fail to start, or is there some other behavior?

Meanwhile, I'll walk you through some quick checks and fixes to try:

1. Check Your Internet Connection: Custom matches require a stable internet connection. Please ensure your Wi-Fi or mobile data is working well.

2. Restart the Game: Close Magic Tiles 3 completely (remove it from recent apps) and reopen it.

3. Update the Game: Make sure you have the latest version of Magic Tiles 3 installed from the Google Play Store, as updates often fix bugs.

4. Clear Cache: On your Android 10 device, go to Settings > Apps > Magic Tiles 3 > Storage > Clear Cache. This can resolve temporary issues.

5. Re-login or Restart Device: Sometimes, logging out and back into your game account or restarting your phone helps refresh connections.

If you've tried these and the custom matches still won't work, sometimes there may be temporary server issues affecting matchmaking. Let me know if you see any error or if anything changes when you try these steps. Then we can try some more advanced troubleshooting if needed!

Are you able to try these first?