To resolve the issue of Jigsawscapes not loading on your Fire 7 tablet with OS 5.7.1.0, follow these step-by-step instructions:

1. Force Stop the App:
- Go to the Settings on your device.
- Navigate to Apps & Games.
- Find and select Jigsawscapes.
- Tap on Force Stop to close the app completely.

2. Clear App Cache:
- Still in the Jigsawscapes settings, tap on Storage.
- Select Clear Cache. This action will help clear any temporary files that might be causing the loading issue.

3. Check for App Updates:
- Open the Amazon Appstore on your Fire tablet.
- Go to My Apps or Updates.
- Look for any available updates for Jigsawscapes and install them if present.

4. Restart the Device:
- Try restarting your Fire tablet. You can do this by holding the power button until the power menu appears and then selecting Restart.

5. Reinstall the App:
- If the above steps do not work, uninstall Jigsawscapes:
- Go to Settings > Apps & Games > Jigsawscapes > Uninstall.
- Once uninstalled, go back to the Amazon Appstore, search for Jigsawscapes, and reinstall the app.

6. Check Device Storage:
- Ensure that your device has sufficient storage space available. Low storage can affect app performance.
- Go to Settings > Storage and check the available space.

7. Factory Reset (Last Resort):
- If none of the previous steps resolve the issue, consider performing a factory reset. Note that this will erase all your data:
- Go to Settings > Device Options > Reset to Factory Defaults.
- Make sure to back up any important data before proceeding.

After trying these steps, Jigsawscapes should ideally start functioning correctly on your Fire 7 tablet. If the problem persists, consider reaching out to the app's support team for further assistance.

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