[Piggy GO] Won't log in ...done everything I can think of....

M
Mary Evans
7 months ago In Piggy GO
Won't log in ...done everything I can think of....

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Hi there! Sorry to hear you’re having trouble logging into Piggy GO. I’d like to help you get this sorted out. Can you tell me a bit more about what happens when you try to log in? Do you get any error messages, or does the app just not respond?

While you share that, here are some basic steps we can try to narrow down the issue:

1. Clear Cache and Data
Since you’re on Android 10 with WebKit, go to your phone’s Settings > Apps > find Piggy GO > tap Storage > then choose Clear Cache and Clear Data. This resets any potentially corrupt temporary files and can fix login hiccups.

2. Check Your Internet Connection
Make sure your internet is stable, either Wi-Fi or mobile data. Sometimes unstable connections cause login failures.

3. Verify Correct Login Method
If you use Facebook or Google to log in, double-check you’re selecting the right account. Occasionally, the app might get confused if you have multiple accounts logged in on your device.

4. Update the App
Make sure you have the latest version of Piggy GO from the Google Play Store. Sometimes older versions face login bugs that are fixed in updates.

If you’ve already tried these steps, just let me know, and we can try some deeper troubleshooting like revoking app authorizations or reinstalling the app carefully.

Are you able to try these, or have you already done some of them? That way, I can guide you best from here.

M
Mary Evans
7 months ago

App will not open

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
7 months ago

Thanks for letting me know the app won’t even open. That gives me a clearer picture. Let’s go through some tailored steps to try and fix this on your Android 10 device using WebKit:

1. Force Stop and Clear Cache/Data
- Go to Settings > Apps > find Piggy GO.
- Tap Force Stop to halt any stuck processes.
- Then tap Storage, and hit Clear Cache first. If the app still doesn’t open, try Clear Data (this wipes saved app data, so you’ll need to log in again).

2. Restart Your Phone
- Sometimes a simple reboot clears temporary glitches affecting apps. Hold the power button, select restart, then try opening the app again.

3. Check for App Updates
- Open the Google Play Store. Search for Piggy GO and see if an update is available. If yes, update the app, since newer versions often fix bugs causing crashes.

4. Reinstall the App
- Uninstall Piggy GO completely from your phone. Then reinstall it fresh from the Google Play Store. This ensures any corrupted app files are replaced.

5. Free Up Storage Space
- Make sure your device has enough free space. Low storage can prevent apps from running correctly. Go to Settings > Storage to check.

If the app still won’t open after these steps, there could be a deeper issue such as a compatibility glitch or a local data corruption. For more help, you might want to watch tutorials like this one I found for fixing Piggy GO app issues: How To Fix Piggy Go App Not Working - YouTube

Let me know which of these you've tried and if you see any error messages or behaviors when trying to open the app! That helps me help you better.

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