[Piggy GO] Screen won't move to other grids on castle battle, stays on grids by base camp only.

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Lorna
1 year ago In Piggy GO
Screen won't move to other grids on castle battle, stays on grids by base camp only.

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! I'm sorry to hear that you're having trouble moving the screen in the castle battle of Piggy GO. That sounds frustrating, and I'm here to help you out!

To clarify, are you unable to move the screen beyond the base camp area? Could you also let me know if you've tried any troubleshooting steps such as restarting the app or checking for updates?

Here are a few initial things we can try:

1. Restart the Game: Sometimes, a simple restart can fix glitches. Close the app completely and then reopen it.

2. Check for Updates: Make sure your app is updated to the latest version. You can check this in the Google Play Store under the "My apps & games" section.

3. Clear Cache: Clearing the app's cache might help. You can do this by going to your device settings, finding the Piggy GO app under Applications, and selecting "Clear Cache."

4. Reboot Your Device: A quick reboot of your device can also resolve many minor issues.

If you've already tried these steps without success, please let me know, and we can dig deeper. I'm here to help!

L
Lorna
1 year ago

I've tried all of those fixes but it's still the same,any other idea's?

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thanks for your patience! Since you've already tried the basic troubleshooting steps, let's look at some alternative solutions that might work for you.

1. Check Background Data Permissions: Sometimes, games need access to background data to function properly. Go to your device's settings, find "App permissions," and ensure that Piggy GO has permission to use background data.

2. Force Stop and Restart: You can try forcing the app to stop before reopening it. Go to Settings > Apps > Piggy GO > Force Stop. After that, relaunch the app again.

3. Device Compatibility Check: Ensure your device meets the game’s compatibility requirements. Sometimes specific devices or older models may struggle with more demanding game features.

4. Reinstall the App: If none of the above works, consider uninstalling and then reinstalling the app. This can help fix any installation-related issues that might be causing the screen movement problem. Just make sure to back up any necessary data before doing so.

If you're still experiencing issues after trying these steps, it could be a more significant bug or conflict. In that case, I recommend checking for any announcements regarding known issues from the developers on their official channels. You might find updates on any bugs affecting gameplay, which could explain the problem you're facing 1.

Let me know how it goes! Are you satisfied with the solutions I provided so far?

L
Lorna
1 year ago

How to contact Piggy GO support for unresolved problems?

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

To contact Piggy GO support for any unresolved problems, there are a couple of options available to you:

1. Email Support: You can reach out to their support team via email at [email protected]. Be sure to include detailed information about the issue you're facing, as well as any steps you've already taken.

2. Facebook Direct Message: You can also contact them by sending a direct message through their Facebook Fan Page. This can sometimes be a quicker way to get a response.

It's important to provide as much detail as possible in your message so that support can assist you effectively. Let me know if you need any more help or have other questions! Are you satisfied with the solutions I provided?

L
Lorna
1 year ago

Are there any Piggy GO user forums for support?

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Yes, there are indeed user forums where you can find support for Piggy GO! Here are a few options you might find helpful:

1. Facebook Groups:
- Piggy Go Trading and Helping Group is a community where players can trade and help each other. This can be a great place to ask questions and get support from fellow players.

2. Official Piggy GO Support Page: For additional support resources, you can visit their official support page at Piggy GO Support for answers and updates.
<brThese communities are excellent for connecting with other players who might have experienced similar issues or have useful tips to share! Let me know if you need any more assistance or have other questions. Are you satisfied with the solutions I provided?

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