[Word Wars] After reinstalling 1 of my friends has disappeared from all listing. How can I find her?

J
Judy
8 months ago In Word Wars
After reinstalling 1 of my friends has disappeared from all listing. How can I find her?

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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8 months ago

Hi! I understand your friend disappeared from your friend list after you reinstalled Word Wars. Let's get to the bottom of this and try to restore that connection.

First, just to clarify:

1. Did you log back into the app using the same account (email or username) as before the reinstall?
2. Is the friend missing only from your friend list or also from any ongoing games or chat history?
3. Have you checked if your app is fully updated to the latest version?

Assuming you used the same account, here are some steps that often resolve friend disappearance issues after reinstalling Word Wars:

1. Confirm Login Credentials: Make sure you logged into the app exactly with your original account. Using a different email or social login (like Facebook) can cause friend lists not to sync.

2. Force Sync: Sometimes the app needs a manual refresh. Try these:
- Close the app completely (remove from recent apps).
- Restart your Android device.
- Open Word Wars and let it sync.

3. Check Network Connection: A stable internet connection is essential for syncing your account and friends list. Try switching between Wi-Fi and mobile data to see if that helps.

4. Re-add Friend by Username: If your friend’s name is known, try searching for their username in the app and sending a new friend request.

5. Check for Hidden or Blocked Friends: Sometimes friends accidentally get hidden or blocked. Look into your app's friend settings to ensure your friend isn't in any blocked or filtered lists.

6. App Update: Make sure your app is updated from Google Play Store, as outdated versions can have syncing issues.

If these steps don’t reveal your friend, it might be an account sync issue on the server side or a bug after reinstall. In that case, you may want to contact Word Wars support via [email protected] for direct assistance.

Do you want me to walk you through any of these steps in detail? Or is there anything specific you noticed after reinstalling?

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