[Padlet] Same issue as Bong Shar Lert: The screen is stuck on the first 5 columns

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Aurea Laranang
4 months ago In Padlet
Same issue as Bong Shar Lert: The screen is stuck on the first 5 columns

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Hi there! I see you’re experiencing an issue where the Padlet app screen is stuck showing only the first 5 columns. I’d like to help get this sorted out for you.

To start, could you tell me a bit more about your situation? For example:
- Are you using Padlet in a browser on your Windows 10 device, or is this the standalone Padlet app?
- Does the screen freeze on these 5 columns consistently, or only after a certain action?
- Have you tried refreshing the page or restarting the app already?
- Are you seeing any error messages or unusual behavior beyond the stuck columns?

While I wait for those details, here are some simple first steps to try, as they're often effective:

1. Refresh the Browser/App: Sometimes a simple refresh (F5 on your keyboard in a browser) or closing and reopening the app clears temporary glitches.
2. Clear Browser Cache and Cookies: Cached data can cause display issues. In your browser settings, clear cache and cookies, then reload Padlet.
3. Disable Browser Extensions: Some browser add-ons can interfere with web apps. Try disabling extensions temporarily to see if that resolves the stuck columns.

If those don’t help, next we can try:

4. Hardware Acceleration: On some Windows devices, disabling hardware acceleration in your browser helps with screen rendering problems. I can guide you through this if you'd like.
5. Check Network Connection: A slow or inconsistent internet connection may cause incomplete loading of content.

Would you be comfortable trying these and letting me know if the situation changes or if any step feels confusing? If these don’t fix it, we can dive deeper, including checking your Padlet account settings or any known app issues.

Looking forward to your reply!

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