Hi there! I’m Pierre. Sorry to hear you're having trouble logging into the Amazon Flex app on your iPhone with iOS 18.6. To help get this sorted out, could you please share a bit more detail? For example:

- Are you seeing any error messages when trying to log in?
- Is the app freezing or stuck on a particular screen?
- Have you tried any steps already like restarting the app or phone?

That way, I can guide you with the best next steps.

I tells me I have the wrong password but won’t allow me to create new passwords

Thank you for the details! So, you're getting a message that your password is wrong, and when you try to reset it, the app isn’t letting you create a new password. Let’s try a few steps to resolve this:

1. Check Your Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi or cellular network. Sometimes network hiccups can interrupt the password reset process.

2. Restart the Amazon Flex App: Fully close the app on your iPhone (swipe up from bottom and swipe the app away), then reopen it and try again.

3. Try Resetting Password via Web: Instead of using the app, go to https://www.amazon.com/ap/forgotpassword in your iPhone browser. Enter your registered email or phone number to receive a password reset link. Sometimes the mobile app has issues that the website doesn’t.

4. Update or Reinstall the App: Make sure you have the latest version of the Amazon Flex app. Go to the App Store, search for Amazon Flex, and update if available. If no update is available, try uninstalling then reinstalling the app to clear any app glitches.

5. Clear Cache in Safari: Since you're on iOS 18.6, clearing Safari cache can sometimes help with sign-in issues:
- Go to Settings > Safari > Clear History and Website Data.

6. Try a Different Network: If you have another Wi-Fi network or can use cellular data, try resetting your password under a different network environment.

If none of these work, sometimes the issue happens due to account-specific problems that Amazon Flex support can resolve. You might want to contact Amazon Flex support directly at 888-281-6906 or send an email to [email protected] to have them assist with unlocking or resetting your account manually.

Would you like me to walk you through any of these steps now?