Hello! I understand your Telebirr Super App isn't working. To help you better, could you tell me exactly what issue you're experiencing? For example, is the app not opening, failing to log in, crashing, or something else?

In the meantime, here are some common steps to try that often resolve Telebirr app issues on an Android 10 device with WebKit browser:

1. Check Your Internet Connection:
Telebirr requires working mobile data or Wi-Fi. However, some users reported that the app may not work properly if using Wi-Fi or a non-Ethio telecom SIM card data. Try switching to your Ethio telecom mobile data to see if it works without charges10.

2. Restart Your Phone:
Completely power off your device, wait a few seconds, and turn it back on. This can clear minor glitches6.

3. Clear Telebirr App Cache and Data:
- Go to Settings > Apps > telebirr.
- Tap on Storage, then Clear Cache and Clear Data.
- Note: Clearing data may require you to log in again.

4. Update or Reinstall the App:
- Visit Google Play Store and check if an update is available for telebirr1.
- If yes, update the app. If no, try uninstalling and reinstalling the app.

5. Check Device Date and Time:
Ensure your device’s date and time settings are correct and set to automatic. Incorrect timing can cause app errors.

6. Disable VPN or Proxy:
If you use VPN or proxy services, try disabling them. Telebirr may block connections from VPNs.

If you have tried any of these steps already, please let me know, and share any error messages or behaviors you see. That way, I can guide you with more specific solutions.

Are you able to try these suggestions?

Failing to login

Thanks for letting me know that the problem is specifically with logging in to the Telebirr app. Let's work through this together to get you back in.

Here’s a step-by-step approach to troubleshoot the login issue on your Android 10 device:

1. Double-Check Your Credentials:
Make sure you are entering the correct phone number or username and password. Sometimes a small typo can block login attempts.

2. Verify Network Connection:
Telebirr login requires a stable internet connection, preferably through Ethio telecom mobile data. If you’re on Wi-Fi, toggle it off and try mobile data, or vice versa, to rule out connection problems.

3. Clear App Cache and Data:
- Go to Settings > Apps > telebirr.
- Tap on Storage.
- Select Clear Cache and then Clear Data.
- Reopen the app and try logging in again. Note that clearing data will reset the app and you'll need to log in fresh.

4. Update or Reinstall the App:
Confirm you are using the latest version of telebirr from Google Play Store3. If an update is available, install it. If you already have the latest version, uninstall and reinstall the app to clear any corrupted files.

5. Check for Account Restrictions:
If you recently upgraded to the Telebirr SuperApp and can’t log in, sometimes older credentials might have compatibility issues. In such cases, resetting the password or contacting Telebirr customer support at the toll-free number 127 might help4.

6. Disable VPNs or Proxies:
If you are using a VPN service or network proxy, turn that off and then try logging in, as Telebirr may block access from VPN connections.

7. Watch the Troubleshooting Video:
There’s a helpful video tutorial that specifically covers Telebirr login errors and Wi-Fi setup adjustments which might give some extra tips1.

If after trying these steps you still can’t log in, please share if you receive any specific error messages or codes when attempting to log in. That info will help me assist you more precisely.

How does that sound? Would you like to try these steps now?

Telebirr super app not working

Hi again! Since you mentioned the Telebirr Super App isn't working, let's try some focused troubleshooting steps to get it running smoothly on your Android 10 device:

1. Restart the App and Device:
Sometimes, just closing the app completely (from the recent apps list) and reopening it helps. Also, try restarting your phone to clear any temporary glitches.

2. Check Your Internet Connection:
Make sure you are connected to a stable network. Telebirr generally works best on Ethio telecom mobile data. If you’re on Wi-Fi, try switching to mobile data or vice versa to rule out network issues.

3. Update the Telebirr App:
Open the Google Play Store and confirm the app is updated to the latest version. Updates often fix bugs and improve compatibility3.

4. Clear Cache and Data:
- Go to Settings > Apps > telebirr.
- Tap Storage and select Clear Cache.
- If the problem persists, also tap Clear Data (this will log you out, so be ready to log back in).

5. Disable VPN or Proxy:
If you're using any VPN or proxy, turn it off as Telebirr might block its traffic.

6. Check Device Date and Time:
Set your phone's date and time to automatic — incorrect settings can cause app failures.

7. Watch a Troubleshooting Guide:
There’s a useful video explaining how to resolve common Telebirr login and setup problems, including Wi-Fi troubleshooting: TeleBirr Login Error: Troubleshooting Wi-Fi Setup & Application Preferences

If you’ve tried these and the app still doesn’t work, could you tell me more about what exactly happens? For example, does the app crash, freeze, or display an error message? That info will help me pinpoint the issue better.

Would you like to try these steps now?