Hi! I understand that photos in your AiMOR app looking too dark can be a bit inconvenient. To help you better, could you let me know if the photos appear dark only within the AiMOR app, or are the original photos themselves dark before uploading? Also, are you viewing these photos on the AiMOR digital photo frame or just within the app on your iPhone running iOS 18.6?

Knowing this will help me guide you with the best steps to fix the brightness issue.

The darkness is only on the AiMOR frame, not the originals. This is a change from previous viewings

Thanks for clarifying that the darkness is only on the AiMOR digital photo frame and not in the original photos themselves. Since this is a recent change, let's try some targeted troubleshooting to brighten up the display on your frame.

Here’s what I suggest you try, step-by-step:

1. Restart the AiMOR Frame
Unplug the frame from the power source, wait about 10 seconds, then plug it back in. Sometimes a simple reboot can clear temporary glitches that affect brightness.

2. Check Frame Brightness Settings
Some AiMOR frames have built-in brightness controls accessible via the frame’s touchscreen menu or buttons. Make sure brightness is set to a comfortable level, not too low.

3. Update Frame Firmware and App
Ensure the AiMOR app on your iPhone is updated to the latest version through the App Store. Also, check if your frame has any firmware updates available in its settings menu and update if possible. Updates often fix bugs affecting display quality.

4. Reset Display Settings on Frame
If available, look for an option to reset display or image settings to default on the frame. This can fix any accidental changes that cause darkness.

5. Check Ambient Light Sensor (If Applicable)
Some digital frames adjust brightness automatically based on ambient light sensors. Ensure the sensor is not covered or dirty.

6. Test With Different Photos
Try displaying different photos via the app to see if the darkness issue persists across all images or only certain ones. This can help isolate the problem.

If after these you still notice the photos are too dark on the frame, it might indicate a hardware issue like a failing display backlight or a deeper software problem. In that case, contacting AiMOR support or consulting their troubleshooting guides might be the next best step.

For your reference, restarting the frame is a common initial fix noted for similar issues 1.

Would you like me to guide you through any of these steps in detail? Also, are there any brightness controls visible on your frame right now?