Hi there! I’m here to help you with the "user not exist" issue. Can you provide a bit more context? For example, are you encountering this message while trying to log into your account, or is it happening when you're trying to access certain features within AiMOR? Any additional details will help me guide you better!

User not exist when trying to log in

Thanks for the clarification! It sounds like the system isn’t recognizing your username or account details. Let’s go through a few steps to troubleshoot this issue.

1. Double-Check Your Credentials: Please verify that you are entering your username and password correctly. It's easy to mistype or have the Caps Lock on inadvertently.

2. Password Reset: If you're not sure about your password, you could try resetting it. Look for a "Forgot Password?" link on the login page. Follow the prompts to receive a reset email.

3. Account Existence: Ensure that your account was successfully created. If it was created recently, there may have been an issue during the setup process.

4. Check for Typos or Spaces: When entering your username, be mindful of any unnoticed spaces or characters that may have been included inadvertently.

5. Contact Support: If you’ve done the above and are still seeing the "user not exist" message, it might be helpful to reach out to our support team directly. You can email them at [email protected] for further assistance regarding your account.

Please let me know if any of these steps help or if you need more guidance. I'm here for you!

I keep getting user not exist

Got it! It seems you're still encountering the "user not exist" issue, and I appreciate your patience. Let's explore a few more steps to help resolve this:

1. Confirm Account Information: Ensure you are using the exact username or email associated with your AiMOR account. Sometimes, users may have multiple accounts and might be trying to log in with the wrong credentials.

2. Check for Account Activation: If you recently created your account, make sure you have activated it. Check your email for an activation link that you might need to click on to complete the setup.

3. Try Another Device or Browser: Sometimes, issues can occur due to the browser or device. Try logging in from a different device or use a different web browser if possible.

4. Clear Browser Cache: If you're still having trouble, clearing your browser's cache might help. To do this on an Android device, you can go to Settings > Apps > WebKit > Storage > Clear Cache.

5. Update the App or Browser: Ensure that you’re using the latest version of your web browser. Sometimes outdated apps or browsers can lead to login issues.

6. Reach out for Support: If none of these steps resolves the issue, please feel free to contact AiMOR support at [email protected]. They can provide more specific assistance regarding your account.

Let me know if any of these steps help or if you need further clarification on any of them! I'm here to assist you.