Hi there! I see you're experiencing an issue where your AiMOR app shows the frame as offline on your phone, but it appears online on your son's phones. Let's work through this together.

To start, could you tell me if both your phone and your son's phones are connected to the same Wi-Fi network as the AiMOR frame? Sometimes, being on different networks or Wi-Fi bands (like 2.4 GHz vs. 5 GHz) can cause these discrepancies.

Meanwhile, here’s a step-by-step approach to address the issue:

1. Check Wi-Fi Connection on Your Phone:
- Ensure your phone is connected to the exact same Wi-Fi network that the AiMOR frame uses. Some homes have multiple networks.

2. Restart the AiMOR Frame:
- Unplug the frame from the power source for about 10 seconds, then plug it back in. This can refresh its connection1.

3. Restart Your Phone’s Network Connection:
- Turn Wi-Fi off and on again on your phone.
- You can also try toggling Airplane mode on and off.

4. Check the AiMOR App Permissions:
- On your phone, make sure the AiMOR app has required permissions such as access to location and network.

5. Update the AiMOR App:
- Confirm that your app is updated to the latest version from the app store.

6. Restart Your Home Router:
- Sometimes network devices cause connectivity conflicts. Restarting your router can help.

7. Check for Firmware Updates on the Frame:
- If possible, check within the app or frame settings if a firmware update is available.

If you have already tried some of these steps, let me know which ones so I can suggest more targeted troubleshooting. How does that sound? Would you like me to guide you through any specific step more carefully?